Bought CL650 on new email, can not activate

[Fidiii]

Hello, I recently bought the CL650 on a new email of mine. When trying to activate it states that "Your machine is registated to a different user". (Which is also me) 
I have tried contact Xaviation on their email but never got a reply. Hoping for help here.

[Cameron]

Hi @Fidiii,

I apologize for the inconvenience you're facing. In order to assist you further, could you please provide your support ticket number that you received when you contacted X-Aviation via email?

Once we have that, we'll be able to better assist and look into the issue.

[Fidiii]

Yes of course: #HO6J3

[Fidiii]

@Cameron