I want to merge my accounts

[ForRain]

My old email is 2456***735@qq.com

My new email is 2023***307@qq.com

I can provide all the information of old account and new account, such as password, purchase record, etc

Can I merge my old account into a new account

[Ben Russell]

58 minutes ago, ForRain said:

My old email is 2456***735@qq.com

My new email is 2023***307@qq.com

I can provide all the information of old account and new account, such as password, purchase record, etc

Can I merge my old account into a new account

support@x-aviation.com

[ForRain]

@Ben Russell Thank you for your reply. I tried to send an email, but I didn't reply

In addition, I try to use another machine to freeze the current machine. I think this is the deactivation function, and then register a new account. Later, I found that freeze is not activated, but locked. Can I unlock the machine I locked

[Ben Russell]

Just now, ForRain said:

@Ben Russell Thank you for your reply. I tried to send an email, but I didn't reply

In addition, I try to use another machine to freeze the current machine. I think this is the deactivation function, and then register a new account. Later, I found that freeze is not activated, but locked. Can I unlock the machine I locked

Please check your spam folder. You should receive an automated response with a ticket number.

If you have not you can try using the web contact form here:

https://www.x-aviation.com/catalog/contact_us.php

X-Aviation support will need to review your purchase and activation records before any progress can be made.