ForRain Posted January 19, 2022 Report Posted January 19, 2022 My old email is 2456***735@qq.com My new email is 2023***307@qq.com I can provide all the information of old account and new account, such as password, purchase record, etc Can I merge my old account into a new account Quote
Ben Russell Posted January 19, 2022 Report Posted January 19, 2022 58 minutes ago, ForRain said: My old email is 2456***735@qq.com My new email is 2023***307@qq.com I can provide all the information of old account and new account, such as password, purchase record, etc Can I merge my old account into a new account support@x-aviation.com Quote
ForRain Posted January 19, 2022 Author Report Posted January 19, 2022 @Ben Russell Thank you for your reply. I tried to send an email, but I didn't reply In addition, I try to use another machine to freeze the current machine. I think this is the deactivation function, and then register a new account. Later, I found that freeze is not activated, but locked. Can I unlock the machine I locked Quote
Ben Russell Posted January 19, 2022 Report Posted January 19, 2022 Just now, ForRain said: @Ben Russell Thank you for your reply. I tried to send an email, but I didn't reply In addition, I try to use another machine to freeze the current machine. I think this is the deactivation function, and then register a new account. Later, I found that freeze is not activated, but locked. Can I unlock the machine I locked Please check your spam folder. You should receive an automated response with a ticket number. If you have not you can try using the web contact form here: https://www.x-aviation.com/catalog/contact_us.php X-Aviation support will need to review your purchase and activation records before any progress can be made. Quote
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