(Solved) Pax will not deboard the plane

[Orbitstrider]

I don't know if I did something incorrectly or what, but after shutting the engines down, and opening the door I called the FBO to have the pax taken away and they never left. Status just said waiting to deboard. Option to have the pax taken away in the phone menu was grayed out. Hopefully it resets once I start a new flight tomorrow

Edited January 11, 2022 by Orbitstrider
Reloaded plane to a different parking spot

[BlackBird_GR]

17 minutes ago, Orbitstrider said:

I don't know if I did something incorrectly or what, but after shutting the engines down, and opening the door I called the FBO to have the pax taken away and they never left. Status just said waiting to deboard. Option to have the pax taken away in the phone menu was grayed out. Hopefully it resets once I start a new flight tomorrow

Did you set seat belts sign to off?

[Orbitstrider]

5 minutes ago, BlackBird_GR said:

Did you set seat belts sign to off?

Yes most definitely. Double checked it too. I might have called the FBO before engines were spooled down and it didn't like that perhaps? 

[BlackBird_GR]

It happen to me once, but I had forgotten to set the signs to off. As soon I did, passengers was deboarded.

[Orbitstrider]

Just had to reload the plane to a different parking spot. All is well. 

[amyinorbit]

Things you need to check before the pax will deboardm

• pax signs are turned off
• engines are shutdown
• beacon is off
• cabin door and main door open