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Posted

Hi All,

My 737 has been working fine up until today.

Upon loading, I get the 'Unsupported File Path' error message as described in other threads.
I've confirmed that my file path is 'X-Plane11 - 'Aircraft' - 'X-Aviation' - 'IXEG 737 Classic'.

I've tried a fresh install, deleting the old folders before re-installing again but to no avail.
Error message doesn't appear until after activation with a fresh install.

Thanks,

James

IXEG.PNG

Posted

Hi James,

your filepath looks legit!

Some ideas:

Do you have an unusual operating system language maybe?

Did you install the version you are trying to activate into another (wrongly spelled) path (so you would have two instances of the plane)?

Cheers, Jan

 

Posted

HI Jan,

My O/S language is English. Windows 7, 64 bit. 

I use X-Plane through steam, so point the installer to the 'common' path and then the 'X-Plane 11' folder. It creates another 'X-Aviation' folder with the uninstaller in the root of X-Plane, but I think this is correct as this was there prior too when the aircraft was working.

Thanks,
James

Posted

Yes, the second X-Aviation folder is normal, it holds uninstall information...

Often the "unsupported path" is due to a typo like a missing "space" like:

40 minutes ago, JamesRoberts said:

I've confirmed that my file path is 'X-Plane11 - 'Aircraft' - 'X-Aviation' - 'IXEG 737 Classic'.

here between the X-Plane and the 11 (X-Plane11 instead of X-Plane 11).

But the screenshot you shared shows the correct writing...

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