falconfly63 Posted April 10, 2021 Report Posted April 10, 2021 Every time I select this new purchased aircraft, x-plane crashes. All other aircrafts are fine. The plug-in causes x-plane to crash. Getting the following message: 2021-04-09 16:54:07 xtcas[xplane.c:678]: This is X-TCAS version b4a4bb2 (confopts: VSI:0 STYLE:1 GTS820:1) --=={This application has crashed because of the plugin: X-TCAS/mac_x64/X-TCAS.xpl}==-- Please assist. Quote
Goran_M Posted April 10, 2021 Report Posted April 10, 2021 Can you post the entire log.txt file Quote
falconfly63 Posted April 12, 2021 Author Report Posted April 12, 2021 Goran, see log file attached.Log.txt Quote
falconfly63 Posted April 12, 2021 Author Report Posted April 12, 2021 (edited) Also, is there a way for me to contact you direct? We can have a desktop sharing session, hopefully will help us address this sooner. Edited April 12, 2021 by falconfly63 Quote
Goran_M Posted April 12, 2021 Report Posted April 12, 2021 5 hours ago, falconfly63 said: Also, is there a way for me to contact you direct? We can have a desktop sharing session, hopefully will help us address this sooner. I've sent Saso your log file. He's still investigating. For more direct contact, consider joining our discord. Quote
falconfly63 Posted April 13, 2021 Author Report Posted April 13, 2021 Hi Goran_M, i have joined discord, my member name is: FalconAirMan Looking forward to a resolution so i can use this aircraft. Quote
falconfly63 Posted April 15, 2021 Author Report Posted April 15, 2021 Any updates on this issue, so i can use this purchase? Quote
falconfly63 Posted April 15, 2021 Author Report Posted April 15, 2021 Good day, If you are unable to get this to work, are you willing to work with your selling partner to issue a refund? Does not seem appropriate for me to pay for a product I cannot use. Please let me know your thoughts. Thank you. Quote
Goran_M Posted April 15, 2021 Report Posted April 15, 2021 (edited) Looking through the forums, I've already replied to you. less than 2 hours after your initial request for help. Unless something else comes up, I'll consider your issue solved. Edited April 16, 2021 by Goran_M 1 Quote
falconfly63 Posted April 19, 2021 Author Report Posted April 19, 2021 I will perform the MAC OS upgrade and let you know if this has solved the issue. Thank you. Quote
falconfly63 Posted April 22, 2021 Author Report Posted April 22, 2021 Hi Goram_M, After upgrading my system to Big Sur, i am able to use this aircraft. I appreciate your last communication. Quote
falconfly63 Posted April 23, 2021 Author Report Posted April 23, 2021 Could you please let me know where the FMS Data Manager should place the navdata updates (folder) for the TBM 900? Perhaps it is addressed differently in this aircraft? Any info will be greatly appreciated. Thank you. Quote
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