Gizmo hangs and breaks after clicking console button (was TBM hangs XP)

[admroz]

I've just bought TBM900, started with introduction tutorial, everything perfect. I was listening to the tutorial, moved mouse around, gizmo's sidebar appeard and from unknown reason I clicked on "console" button. Simulator hanged, I had to kill it and I cannot make TBM work again.

I read some posts on this forum with similar issue but cannot find working solution. Here is what I did and what happens:

1. After first restart I had "flight recovery" popup. I cannot click neither Yes nor No as XP simply hanged. I had to kill XP again.
2. I read that it might be caused by multimonitor setup. I turned off my second monitor, run XP in fullscreen mode - the same happend. Cannot click. It just hangs!
   
    
3. Then I read that it may have something to do with drivers, so I updated nvidia drivers, nothing changed. Still cannot run TBM.
4. I uninstalled TBM, removed "Gizmo64.plugin" from plugins folder, removed "output/TBM900", run installer again. Still cannot run TBM, it hangs on load and what I can see is something like cockpit inside cockpit.
   
    
5. I removed all plugins other than gizmo - no success.
6. I tried other aircraft without gizmo - they work.
7. I tried TBM without gizmo and surprise - of course it doesn't work, but it also does not hang simulator, I could click Yes/No on flight recovery popup and there are no glitches and even one instrument started up.
   
    
8. I started to suspect that it is gizmo failure, not TBM. So I tried to start IXEG 733 and it also hangs XP! Now I cannot use any aircraft that runs on gizmo?

Any ideas? Can I clean anything more to have fresh start with TBM? Kind of gizmo cache or something like that? Attached are my log files.

Log.txt 

TBM900_Log.txt

Thanks!
Adam

[Goran_M]

Shut X-Plane down.

Try deleting all files out of 

X-Plane 11/Output/TBM900/state

and then reload X-Plane.

[admroz]

Goran, thank you for quick answer! I tried again as you suggested, but it doesn't help. I tried it already and even more, please read my original post (I know, it's long ).

Currently the most suspicious is Gizmo as I observe the same behavior with other Gizmo aircraft - IXEG and LES Saab, XP just hangs after loading aircraft. Maybe there is a problem with file access rights? Tomorrow I should get new hard drive and I'm going to move my XP installation to D: drive, maybe it will solve this issue...

Today I made quick test installing TBM as administrator, temporarily disabled antivirus, still not working. I'm out of ideas...

[Goran_M]

This is definitely not normal, as there are many people who are able to run the TBM, as well as other Gizmo equipped aircraft without issue.  The only other thing I can think of is you have an older version of Gizmo installed.  When you get your new drive, try re-installing the TBM, which will install the current version of Gizmo, and see if it works.

[admroz]

Yes, I did this, too. Before reinstalling TBM I removed gizmo from plugins folder. Then the TBM installer added gizmo to plugins folder, so I assume in current (proper) version. 

I've found in other threads that I should remove license_db and marker.1 files from X-Plane/X-Aviation folder, but unfortunately I don't have such files.

 

[admroz]

I got it!!!!

In the yet another thread I found that I could try to remove Output/preferences/gizmo_prefs.txt file. I did it and it started to work! I could even click on Yes/No Flight Recovery buttons! Magic!

It looks that when I initially clicked on "console" button in gizmo it somehow corrupted prefs file and then gizmo was unable to start. For your reference I'm attaching my corrupted and working gizmo_prefs files. It looks that gizmo doesn't like 4K or multimonitor setups.

Adam

gizmo_prefs_corrupted.txt

gizmo_prefs_ok.txt