Not able to activate Plane after getting a new rig

[Damn_dorian]

Hey guys,

I recently build a new rig and installed X-Plane again and also my beloved 733 from you guys. But I can't activate it anymore? 
I get an empty console popup and the following warnings: X-Aviation Licensing "License Expired. Please connect to the Internet"  <-- I am connected to the internet.
Also: "License data invalid"

EDIT:

Now the popup window isn't completely blank anymore. Now it has  Account E-Mail Address: and Password: written on it, like it should! But there is no space below for entering something like an e-mail address or a password. I can just close it that's all. 

Can someone give me a hint what to do here?

Thx in advance!

Win10 64bit
i7-8700k @5 GHz
32GB DDR4
GTX 1080 Ti

EDIT: This didn't work sadly...

 

Edited May 9, 2018 by Damn_dorian

[Ben Russell]

14 hours ago, Damn_dorian said:

Hey guys,

I recently build a new rig and installed X-Plane again and also my beloved 733 from you guys. But I can't activate it anymore? 
I get an empty console popup and the following warnings: X-Aviation Licensing "License Expired. Please connect to the Internet"  <-- I am connected to the internet.
Also: "License data invalid"

EDIT:

Now the popup window isn't completely blank anymore. Now it has  Account E-Mail Address: and Password: written on it, like it should! But there is no space below for entering something like an e-mail address or a password. I can just close it that's all. 

Can someone give me a hint what to do here?

Thx in advance!

Win10 64bit
i7-8700k @5 GHz
32GB DDR4
GTX 1080 Ti

EDIT: This didn't work sadly...

 

Reset your UI Scaling factor to 100%.

We expect Laminar to fix this bug in 11.21 shortly.

 

[Damn_dorian]

I would have tried and changed everything, even my LAN cable, but not in my lifetime I would have changed the UI scale for trouble shooting that problem... :-D
Thanks mate.. you saved my day - cheers!