Pielstick Posted May 6, 2016 Report Share Posted May 6, 2016 (edited) I submitted a support ticket Friday of last week and received the automated acknowledgement that my ticket had been submitted under number M6ENF. I've not received a response yet. I've double checked my spam folder just in case it got sent there and I don't see anything. I know you guys must be busy dealing with support for the IXEG 737 but I'd be most grateful if I could get a resolution to the problem I have outlined in the ticket. Thanks for your help, Nick Edited May 6, 2016 by Pielstick Quote Link to comment Share on other sites More sharing options...
Cameron Posted May 6, 2016 Report Share Posted May 6, 2016 We are definitely bogged down but if you have a ticket number you'll be taken care of. Hang tight! Quote Link to comment Share on other sites More sharing options...
Marcusmmc Posted May 11, 2016 Report Share Posted May 11, 2016 Thanks for posting this. I was about to start a similar topic. Mine was submitted May 2 so I'm just over a week now. I'll do my best to wait patiently. Quote Link to comment Share on other sites More sharing options...
brucie1dog Posted May 13, 2016 Report Share Posted May 13, 2016 I submitted a ticket on the 5th and never received a response or ticket number. I just submitted another one. You are not alone! Quote Link to comment Share on other sites More sharing options...
Cameron Posted May 14, 2016 Report Share Posted May 14, 2016 3 hours ago, brucie1dog said: I submitted a ticket on the 5th and never received a response or ticket number. I just submitted another one. You are not alone! Both of these guys were taken care of days ago. You certainly are alone. That said, I see neither an original ticket from you or a new one. Send an e-mail directly to support@x-aviation.com Quote Link to comment Share on other sites More sharing options...
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