JMichel33

Thanks for your reply; I’ve read the log.txt but there’s nothing unusual there. I disabled all unnecessary plugins and scenery, but it made no difference. It’s very strange, because I also tested other aircraft, and all five of them had their wheels. I’m out of ideas. Thanks to you

Hi everyone, Since a picture is worth a thousand words, here is what I see when launching the Citation Jet 525, even after a clean reinstallation of the aircraft. What should I do? Thanks for your help. Nota Bene : X-Plane 12.4.3-r2

Accessing the X-Aviation website I cannot access the X-Aviation website: I am not receiving the two-factor authentication code in my email inbox. I have already cleared my cookies and cache, yet I am still not receiving the message with the code. This is VERY frustrating, especially since I opened a support ticket over an hour ago that remains unanswered! Please get this working; considering the price of the aircraft, we have every right to have high expectations! Thanks in advance.