LoseMagnet

Cameron, to believe that I do not agree with you because I probably do not get your point is also a bit.... So once again, I repeat it : I am not satisfied with your support because you did not communicate about this point. I am not talking for your regular customers, I am talking for myself only, you are free to accept this feedback or not. So let agree to disagree.

Cameron, Actually, it is up to me to decide if you provide a great support, not you. I am the customer who pay and you are the person who provide the service against my money. And yes, i think your last message is little bit arrogant, even if it does not impact your business. I think I got your point and we cannot agree about your communication policies. Have a nice day/evening

Cameron, I want to be crystal clear with you : - I am not trying to force anyone to support Linux. If a designer does not want to provide a Linux version, he has his own reasons and it is his business. - but I regret when a support is stopped without official notice. just a small notice like "PS : Dear Linux users, we regret to inform you that the support for your platform is currently interrupted for this reason and this one (marketshare, plugin, anything)", with a correct English (not like mines because English is not my native language). I feel a little bit embarrassed when you write "Can I ask...what real difference does this make?" because for me it is quite obvious, it is just a matter of respect for your customers, even if the represent 0.0001% of your revenue and you think you can ignore them. The information was provided in the forums, right, but I do not read them offen. But I read the emails messages I receive from you. Ermm, actually I wrote only 4 messages on this forum (5 with this one) and I did not complain to you or on this forum when it happened.

Hi, I agree and it is what happens with the Humble Bundle : Linux users provide between 10% and 25% of the revenue. Regarding X-Plane, X-aviation does not provide a good signals for Linux users : - Linux support of (at least) one product has been stopped - no information, no notification for the Linux customers who bought the product. I own few X-aviation products (Realscenery, CRJ200, Mu-2, Beechcraft Mentor T34C). These product are very good but now I will think twice before buying a new product because I do not want this to happen again. At least, it would be fair to inform people.

Hi Cameron, For my curiosity, how do you track a Windows installer working on a Linux platform?

Absolutely. I received three email notifications from X-Aviation, they did not precise that the Linux support has been stopped. It was quite confusing :

Same for me, GNU/Linux is my primary OS, it works perfectly and it's a great platform for gaming. But I regret that Teamspeak 2 is not working on Linux, I also regret when the Linux support of a plane is dropped without informing officially the customers who bought it.