Hello, i too purchased the new Reno scenery and seeing the screenshots it looks really great. But i have a big problem with the installer. First the download speed is incredible low (i have high speed internet access), no matter how i used the "throttle". Then, after downloading 9 hours the download stopped. So i relaunched the installer and started again. what i get is following Reno: How to install html = FAIL: Access Denied Same with the next points. That means, also for Reno.7z.001, z7.002 Access denied (those two files remained unfinished) Now it is downloading Reno : Reno.7z.004 with 63 Kb/sec and it tells me ETA 6.7 hours. Suddenly the throttle worked and the download was completed after 6 minutes. So, i have two unfinished files (Reno.7z.001, 002) and two finished files (003, 004). I tried to run the download installer again to get a complete version, but i only get for every file: FAIL: Assess denied! Does that mean, that you only can download once? thank you for your help Michael