Aloha Cameron,
You explained the problem quite eloquently, I now fully understand. I am a long-time flight simmer (as you can see from all of the purchases I have made in your store)., I have little computer knowledge and no coding experience.
Yes, I obviously made a mistake purchasing this software, I must be more careful in the future, I apologize if my post upset you, that was not my intention. I take full responsibility for my lack of computer knowledge I will continue to fly the fantastic Hot start TBM, I will delete the G500 software as it is of no use to me.
Regards, Peter McLaren