No worries! I purchase everything on American Express for this reason. Cheap insurance for cases like this. Your product does ship with DRM and license keys can be revoked server side which will prevent reinstallation and update.
As far as hostility goes... to a point I get it, however you aren't looking at this from a customer stand point. I work in public safety so I get the whole "stupid question" side as well as appealing to unreasonable people. The issue I have and have seen repeated by other customers is more from a standpoint of "why can't we have a hot fix for this small issue, then continue with the rest of the update." I think most of us have seen what is going on with regards to Vulkan and the windshield effects. It seems like just now Librain has been updated to work with Vulkan though there's still issues with it so I understand. That is what I believe to be the reason why most people are nervous and or irritated as it may be something that is going to take an extremely long time to fix. This issue with the ILS is not related to that.
As far as my analogy goes I was simply trying to point out that driving a car at night is an essential function. While flyings its not always possible, realistic, or enjoyable to only fly in ideal weather. This is something that has come to be expected and working. For Pete sake this works in Carenado aircraft which have a checkered history as a developer.
I get that there are delays. No I do not expect a flawless product. I will say though for what you are asking for the product, while considering the depth is worth the money... not 'over priced' in my opinion, you are in the leagues of 'premium products' which does carry some responsibility. This is something that should have been addressed months ago. While I don't work in the field I have 3/4 of a degree in computer science so I have an idea what is involved in programming such a complex aircraft. Syntax issue such as this... The rain effects on the other hand, my hats off to you if you pull it off. That is beyond my comprehension as far as programming goes.
Simply put I'm not at all understanding why this sole issue, which is a rather large issue, wasn't fixed with a hot patch, even distributed on a forum... anything.
I have seen the work around but I'm not going to run an outdated set of AIRAC files which is going to cause issue with flying online with other aircraft for the sole purpose of fixing a bug which has already been fixed but not released. More over I'm concerned about future updates and issues such as this arising with the product and the ability to keep it functional in the future. I'm sorry if that is rude, but I'm just being honest.
Thanks for taking the time to reply, yet again to another thread about this. Trying to approach this with you rationally and civilly and I do appreciate the civil response. Hence conversation here with you instead of stomping my feet like an imbecile.
Enjoy your day too! Thank you again for the time!
@oldflyguyThank you, I appreciate the issues that updates cause and I can live with the AOA indicator, rain effects, and various other issues. Hell as an example if I wasn't able to load approaches or arrivals and departures... I can work around that in the sim and still use the aircraft. This isn't a low level piston single. It's designed and bred for IFR and not being able to use ILS approaches (I even tried leaving it on GPS/FMS to see if I could fly the approach using that as lateral guidance but it keeps switching over to NAV1) is a breaking bug. I'm not using VR either and wouldn't have an issue if that was not working. I too would like them to "get it right." That said as I said above, I'm not understanding why this wasn't a posted hot fix in forums... etc. Many other ways this could have been handled.
Last I'll say, I've said my peace, not here to argue or aggravate anyone. Just providing a perspective from a new customer who felt quite a bit left out with major post purchase regret.