I am assumming this is the correct place to seek advice.
Based on video reviews I decided to purchase Skymax Pro but find the overcast clouds not quite correct. I was disappointed to learn the rain effects are not supported by Vulcan so I have turned it off.
My windows PC is powerful so I run x-plane 11.5 with most settings quite high.
With the default program settings I am finding that if I set the clouds to overcast with a good vertical depth, as I fly out of the cloud it completely disappears so all the ground is visible. I was expecting as seen in the review videos, to climb out of the cloud and look down on the cloud textures. I have no other add-ons installed that would conflict with the software. Also, I am not using the connection to live weather as all I want is better clouds and precipitation. I tried the same with Vulcan turned on but here when I rise above the overcast clouds I just see white as if I am looking down on a flat featureless piece of white paper.
Anyone have an idea of what might be going wrong? Appreciate any assistance.
I can send a log file if I know which one to send.