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It won't work in the air if that's what you're doing - you have to use the satphone behind the captain's seat while in flight.

Attached my logs from the sim and the Challenger from my last flight last night that ended this way. CL650_Log.txt Log.txt

Having a very similar problem here except at the end of a flight. Aircraft is shut down completely, secured etc. I walk back into the FBO, and try to exit X-Plane. My entire computer BSODs at this point and when I reboot and launch the sim again (also Steam version here) the entire profile is gone, settings/controls are reset to defaults etc. I'm positive it's the Challenger doing it, nothing happens when closing the sim from the TBM or IXEG 734.

The fix for this for me was actually that I had both of the toe brake axes on my pedals reversed somehow in the X-Plane control options - check that, I was able to move forward after fixing it. Before that it was just pinned 90 to the left as people are describing here and the airplane wouldn't move. (because the brakes were effectively being held)