Hi, Cameron! Let me explain to you happened. About 7 months ago, I asked x-plane.org store for a refund which is a mistake which I'm not going to make again, but I didn't get a refund though. Yesterday, when I tried to purchase the boeing 777 worldliner pro extended, I clicked on add to cart, I clicked on proceed to checkout, I keyed in my email address and password, then I got the x-plane.org software store and more! page saying the following errors were encountered while making a purchase: I have exceeded the order limit of $1.00. I emailed x-plane.org store, I told them about the problem above, then I got the email from x-plane.org store this morning saying sorry I cannot buy since I keep asking for a refunds when I buy. There is no point in buying if I'm going to ask for a refund right away. Then I told them from now on, I will not ask them for any refunds and I'm going to be a better customer. I really like the boeing 777 airplane! Cheers, Vincent