Leen de Jager Posted January 26, 2012 Report Posted January 26, 2012 (edited) I also had a small problem with Ikarus.I ordered correctly nevertheles I did not receive an invoice to prepay.So I took the phone and had a chat with Ikarus headsecretary Frau Waltraud Vetter.All problems solved instantly.Just grab the phone.Leenpswe spoke german and she speaks english too. Edited January 26, 2012 by Leen de Jager 1 Quote
edwin Posted January 26, 2012 Report Posted January 26, 2012 Yes I needed to get hold of her and was able to eventually & order wise everthing was sorted quickly. I just dont think they've got their site sorted completely yet.eg:-If you choose the English site there are fewer sale options than the Europe site--- The Aerofly4 is not offered for instance--I ordered from the Europe site where it is.Payment methods are not clarified Credit card or bankers draught (& the latter costs £40) but when I requested paypal on two occassions they made this option open for me & everything went as sweet as a nut. Frau Vetter is very helpful as you rightly say & is even enquiring into the Forum business for me as the saga is still not finalised.I think they just need to organise their site a bit--clean it up/clarify it--then it should be fine. Edwin Quote
edwin Posted January 27, 2012 Report Posted January 27, 2012 You were right about the spam filter Philipp!! Cheers Quote
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