Leen de Jager Posted January 26, 2012 Report Share Posted January 26, 2012 (edited) I also had a small problem with Ikarus.I ordered correctly nevertheles I did not receive an invoice to prepay.So I took the phone and had a chat with Ikarus headsecretary Frau Waltraud Vetter.All problems solved instantly.Just grab the phone.Leenpswe spoke german and she speaks english too. Edited January 26, 2012 by Leen de Jager 1 Quote Link to comment Share on other sites More sharing options...
edwin Posted January 26, 2012 Report Share Posted January 26, 2012 Yes I needed to get hold of her and was able to eventually & order wise everthing was sorted quickly. I just dont think they've got their site sorted completely yet.eg:-If you choose the English site there are fewer sale options than the Europe site--- The Aerofly4 is not offered for instance--I ordered from the Europe site where it is.Payment methods are not clarified Credit card or bankers draught (& the latter costs £40) but when I requested paypal on two occassions they made this option open for me & everything went as sweet as a nut. Frau Vetter is very helpful as you rightly say & is even enquiring into the Forum business for me as the saga is still not finalised.I think they just need to organise their site a bit--clean it up/clarify it--then it should be fine. Edwin Quote Link to comment Share on other sites More sharing options...
edwin Posted January 27, 2012 Report Share Posted January 27, 2012 You were right about the spam filter Philipp!! Cheers Quote Link to comment Share on other sites More sharing options...
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