I recently purchased a license through my own X-Aviation account, but I’m having difficulty activating it on my computer. The activation system is indicating that my machine is already associated with a different account.
The only explanation I can think of is that in the past, I helped a friend install X-Plane and add-ons on my computer using his account while I was testing out the setup. Since then, I have purchased my own license under my account, but it seems my machine is still linked to the old credentials.
Would it be possible to reset or unlink my computer from any previous account association, so I can activate the product properly under my own account and license?
Made a ticket but no answer for the first 24h.
