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Artem1859

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Everything posted by Artem1859

  1. Artem1859
    Sorry, I think I was too hasty in my conclusions
  2. Artem1859
    Thank you guys!
  3. Artem1859
    Thanks! But, oddly enough, a repeated question in the support service only accelerated the response and solution of the problem.
  4. Artem1859
    Of course! But can I ask if the support team is currently working? They might be having some issues.
  5. Artem1859
    To clarify, I would like to reiterate that since I purchased the model after February 7, 2022, according to the seller's terms, the user is entitled to a free upgrade to x-plane 12.
  6. Artem1859
    Are you saying that the opportunity to upgrade for free was limited in time?
  7. Artem1859
    I did so, but unfortunately the support team is not responding after 10 days, as I contacted them with this problem. That's why I wrote here hoping for help.
  8. Artem1859
    Please, read the message above. Did I understand everything correctly?
  9. Artem1859
    Thanks for the answer! But as far as I understand, this discount was extended to those who purchased the model on February 6, 2022 and earlier. But I purchased the model after February 7, 2022. And judging by the screenshot, the update conditions are different there. I've highlighted them in a blue frame.
  10. Artem1859
    Hello friends! Thank you for the wonderful airplane model that you were able to make in X-plane 12. But could you please help me? I bought the IXEG 737 Classic model after February 6, 2022, and as mentioned in the news about this aircraft, users have the option to upgrade to the X-Plane 12 version. But I have not found a way to do this on the website. The email also did not arrive.
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