Swiss001

1. It's already been like a month, hasn't it? 2. If I BUY an addon scenery (that I cannot return), I expect it to work (duh). 3. Not answering customer support tickets is not good customer service (EVEN TWICE). 4. I genuinely think that the installer is broken for everyone but the scenery just doesn't have that many sales so it flows under the radar. I mean you can try buying it and installing it. I guess that sums it up quite well and is a valid reason not to use xaviation anymore.

Ticket #J83F7 and Ticket #0FIEQ

That's why I posted this thread here and asked for help since no one from xaviation wanted to help me apparently...

I have already contacted them twice within the last weeks. No response.

The "Component file version does not match" error is a common thing with the xaviation installers and it has happened a lot to other products in the past before. The thing is that everyone who buys the fox island scenery right now is screwed because the installer simply won't work with anyone. The people at xaviation seem to know about this and they have fixed the exact issue in the past when installers of other products were broken. They don't seem very motivated with this one though.

did you even read the post? smh

Yes absolutely. My last purchase from xaviation definitely.

I have just purchased the fox island scenery by Attitude Simulations from X-Aviation. But when I try to install it, I get the error message: "Unable to download component Fox Islands: Component file version does not match". I have tried intalling it both on my mac and windows with all security features turned off. Any help?