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SOLVED: Asked to re-enter license info - now no ACF loader / reinstall Gizmo


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Posted (edited)

I hadn't run my TBM 900 (XP11) for almost a month. Tonight I brought it up and was asked to reestablish my license that it does periodically. I entered my email and password and the see this error message. Not finding anything through Google searches, and the aircraft directories don't seem to have a Gizmo installer file. I brought up the TBM 900 installer and find that it wants to uninstall my installation before reinstalling the product. Not sure that's the way forward.

The only thing that made this session different from all previous sessions where no error occurred was that before I started XP I dropped Amy’s Htrack plug-in into my XP11 Resources | Plugins folder. After bringing up XP11 and my TBM 900 the error occurred. I removed Htrack from Plugins and restarted XP11 and the TBM 900. The error persists.

What happened and how do I accomplish this?

Thanks.

 1153413252_Screenshot2023-11-23at9_42_36PM.png.c9681968480d0674d34d03f75ec6747b.png

Update: Continuing to troubleshot this I brought up XP11 again but loaded the stock 747. X-Aviation posted this license renewal notice on that plane's initial Pilot's View cockpit screen.

1443957284_Screenshot2023-11-23at11_46_22PM.png.480da64f8ff9d8751f2264d217b27fd9.png

I then changed AC to my TBM 900 and the ACF Loader and Gizmo reinstall error now does not appear. Replaced Amy's Htrack in Plugins and restarted XP and the TBM 900 and all works perfectly. And the license renewal message appears on the TBM 900 screen as well which is how I have it set (to renew with each use).

Temporary license server issue?

All comments welcome. Thanks.

Edited by cavu360
Additional troubleshooting leading to solved.
  • cavu360 changed the title to SOLVED: Asked to re-enter license info - now no ACF loader / reinstall Gizmo

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