Captains, Firstly, we'd like to express our gratitude for your recent upgrade purchases. This week has been bustling with activity, as we’ve endeavored to respond to inquiries and meet the high demand for support. Level-2 Failure - Fixed! It quickly came to our attention that a number of our customers encountered a Level-2 failure, which restricted the aircraft's systems from functioning at all. We deeply regret any inconvenience this may have caused and assure you we've been workin