Alex kelly Posted July 18 Report Posted July 18 Hello friends! I’m having a problem: when I log in with my username and password, a code is sent to my email address. The issue is that the registered email account is no longer active—I stopped paying for it—so now I can't update the aircraft, and X-Plane crashes. Could you please change my email address? The current (inactive) email is gerencia@simulador-a320.com, and the aircraft I purchased is the Challenger. I would like to switch to this working email address: khsimulation@gmail.com. Please help! Thank you very much. Quote
giacer Posted July 19 Report Posted July 19 No one here can help you. You need to contact support, open a ticket, and indicate the problem, probably by providing your documents, assuming it's a valid option and accepted. Two-factor authentication is to prevent identity theft, and email is your responsibility. These are not things you can fix by posting new email addresses in a forum 1 Quote
Alex kelly Posted July 20 Author Report Posted July 20 entendi, o problema que ninguem responde os tickets, agradeço pela ajuda Quote
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