Cameron Posted February 26, 2013 Report Share Posted February 26, 2013 Hi, Folks, As I'm sure many of you have noticed we were offline for almost two days. I certainly apologize for the downtime and inconvenience involved with this. The short of this is our server has a RAID-10 setup (four hard drives, two of which are for mirroring/backup). In a rare event, not only did a production hard drive fail, but a backup drive failed at the same time. The RAID controller was also shot, which we believe to be the primary cause in this. As a result, our "live" backup of the websites were lost entirely. That said, we do snapshot backups of our server data every evening and place these backups on an entirely different server. Because of this, we have lost about only hours worth of posts on X-Pilot (very minimal), but that's about it since the snapshot last backed up was less than 24 hours prior to the server crash. In the grand scheme of things this is very minimal after what happened, and most of you won't notice anything missing at all....just a few posts from the day of February 23rd. Because of the nature of the failure and having to transfer the backup from our offline backup server to our new server, this process took quite a while to come back to life. I want to personally thank all of your for your patience as we have worked tirelessly to restore services. Blue Skies!-Cameron 5 Quote Link to comment Share on other sites More sharing options...
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