Sluijsens Posted October 1 Report Share Posted October 1 (edited) Whenever I try to start-up X-Plane with the IXEG 737 my sim crashes. The logs say it is due to the plugin X-A Validation. I remembered I had to log in again last time I flew (with another aircraft) and just closed the window. So I tried to start up in the Cessna, log in and switch to the IXEG 737. It crashed again. Tried to just start up again to see if it might have been changing the aircraft, but it crashed again. Tried a reboot of my pc. Tried to re-install the aircraft even though I haven't flown with it because of the crash, but you never know. Using xOrganizer I disabled all my plugins except Gizmo and tried again. Again the same crash. So it seems that I cannot get rid of the crash, but I have no clue what I can do to resolve this. I couldn't find this problem with anyone else. I tried ctarting up the Challenger and had no problems with that aircraft. So to summarize: Installed aircraft (v1.5.1) like any other add-on I install. Re-booted pc Re-installed aircraft (re-)log in using other aircraft Disabled all plugins except gizmo I attached a log with all my plugins enabled and 1 with all of them disabled. Log.txt Log - all plugins on.txt Edited October 2 by Sluijsens Quote Link to comment Share on other sites More sharing options...
Pils Posted October 1 Report Share Posted October 1 Are you using some kind of network-layer ad blocking, e.g. PiHole? Quote Link to comment Share on other sites More sharing options...
Sluijsens Posted October 1 Author Report Share Posted October 1 47 minutes ago, Pils said: Are you using some kind of network-layer ad blocking, e.g. PiHole? Yes I have. Is that what is causing this issue? Quote Link to comment Share on other sites More sharing options...
Pils Posted October 1 Report Share Posted October 1 Just now, Sluijsens said: Yes I have. Is that what is causing this issue? Could be. Check its logs? Temporarily disable it? Quote Link to comment Share on other sites More sharing options...
Sluijsens Posted October 2 Author Report Share Posted October 2 I tried it again while having disabled the ad & tracker blocking. Just in case I also disaled the adlists/blacklists and I have tried changing the used DNS servers (cloudflare, google, opendns and my of ISP). All of it with the same result. I attached the latest log. I also got the below message (Dutch) at some point. This specific message seems to say that something was unable to read something from memory. I had it yesterday as well, but it is not consistently giving me the alert and most of the times it just CTDs. Log.txt Quote Link to comment Share on other sites More sharing options...
Litjan Posted October 2 Report Share Posted October 2 I think at this point you may want to open a ticket with X-Aviation support so Cameron and his team can look at it, I have no idea what to advise you (except for the usual "update drivers, remove all third-party scenery, plugins, aircraft,..." I would not trust X-Organizer to disable plugins, you need to physically remove them from the X-Plane folder. Also using SimHeaven Scenery is a very heavy load on systems and has caused problems with RAM exhaustion before. Quote Link to comment Share on other sites More sharing options...
Sluijsens Posted October 2 Author Report Share Posted October 2 Just for completeness, I also tried removing all scenery and all plugins except Gizmo and tried again without success. I have filed a report to the x-aviation team as well now. Thanks for your quick responses! Log.txt Quote Link to comment Share on other sites More sharing options...
Pils Posted October 2 Report Share Posted October 2 1 hour ago, Sluijsens said: I have filed a report to the x-aviation team as well now. Via e-mail? Quote Link to comment Share on other sites More sharing options...
Sluijsens Posted October 2 Author Report Share Posted October 2 (edited) 55 minutes ago, Pils said: Via e-mail? No on the support forum of the X-Plugins Edited October 2 by Sluijsens Quote Link to comment Share on other sites More sharing options...
Pils Posted October 2 Report Share Posted October 2 5 minutes ago, Sluijsens said: No on the support forum of the X-Plugins That’s not the correct developer. Use e-Mail. https://www.x-aviation.com/catalog/contact_us.php 1 Quote Link to comment Share on other sites More sharing options...
Sluijsens Posted October 2 Author Report Share Posted October 2 2 minutes ago, Pils said: That’s not the correct developer. Use e-Mail. https://www.x-aviation.com/catalog/contact_us.php That is my bad then. Would have appreciated that response instead of just the "Don't double post" though. Thanks for the help. I will send a mail to the e-mailaddress on the contact page. Quote Link to comment Share on other sites More sharing options...
Pils Posted October 2 Report Share Posted October 2 2 hours ago, Sluijsens said: That is my bad then. Would have appreciated that response instead of just the "Don't double post" though. Sorry, just came down to the order in which I saw the posts. 1 Quote Link to comment Share on other sites More sharing options...
Sluijsens Posted October 3 Author Report Share Posted October 3 7 hours ago, Pils said: Sorry, just came down to the order in which I saw the posts. It's okay. Just a little frustrated that it doesn;t work. I do appreciate all the help I got 1 Quote Link to comment Share on other sites More sharing options...
Sluijsens Posted November 13 Author Report Share Posted November 13 (edited) Hi, It's been a while and my problem still exists. Past weekend I reinstalled Windows 11 and hoped that would maybe fix the problem, but it did not. (Granted it was a PC Reset rather than a full reinstall, but still) It's been 1.5 month now and support just refuses to respond to my tickets. Support is not responding and I am really at a loss. I even DM-ed Cameron, but nothing from him either. Any other way I can get support to respond to my tickets? Thanks in advance! Edited November 13 by Sluijsens Added a little extra info Quote Link to comment Share on other sites More sharing options...
clecorouge Posted November 17 Report Share Posted November 17 (edited) On 11/13/2023 at 2:30 PM, Sluijsens said: Hi, It's been a while and my problem still exists. Past weekend I reinstalled Windows 11 and hoped that would maybe fix the problem, but it did not. (Granted it was a PC Reset rather than a full reinstall, but still) It's been 1.5 month now and support just refuses to respond to my tickets. Support is not responding and I am really at a loss. I even DM-ed Cameron, but nothing from him either. Any other way I can get support to respond to my tickets? Thanks in advance! Hi @Sluijsens I have kind of the same issue ie a CTD whereas I re-installed Xplane 12 and the latest IXEG 737 version for XP12. I also deactivated MSI Afterburner because I know in some cases it makes some XP products unreliable. Though works very well with all the planes I have including complex planes like the Take Command!: Hot Start Challenger 650. Cheers, C --=={This application has crashed because of the plugin: X-A Validation}==-- Self explanatory though ;-) Log.txt Edited November 17 by clecorouge Quote Link to comment Share on other sites More sharing options...
clecorouge Posted November 18 Report Share Posted November 18 (edited) On 11/13/2023 at 2:30 PM, Sluijsens said: Hi, It's been a while and my problem still exists. Past weekend I reinstalled Windows 11 and hoped that would maybe fix the problem, but it did not. (Granted it was a PC Reset rather than a full reinstall, but still) It's been 1.5 month now and support just refuses to respond to my tickets. Support is not responding and I am really at a loss. I even DM-ed Cameron, but nothing from him either. Any other way I can get support to respond to my tickets? Thanks in advance! Hi @Sluijsens @Cameron I successfully loaded it with Xplane 12 in Windows 8 compatibility mode. Big hit on perf though! Cheers, Clément Edited November 18 by clecorouge Quote Link to comment Share on other sites More sharing options...
clecorouge Posted November 18 Report Share Posted November 18 On 11/13/2023 at 2:30 PM, Sluijsens said: Hi, It's been a while and my problem still exists. Past weekend I reinstalled Windows 11 and hoped that would maybe fix the problem, but it did not. (Granted it was a PC Reset rather than a full reinstall, but still) It's been 1.5 month now and support just refuses to respond to my tickets. Support is not responding and I am really at a loss. I even DM-ed Cameron, but nothing from him either. Any other way I can get support to respond to my tickets? Thanks in advance! @Sluijsens I found the solution: I renamed the "xa_validate.xpl" that is in win_x64 to "_xa_validate.xpl". I then copy pasted the "xa_validate.xpl" that is in the mac_x64 folder in the xa_validate folder in the plugins folder of the "IXEG 737 Classic Plus" folder and BAM it works: no more CTD! (I also installed the latest Xplane 12 beta though before I copy pasted the "xa_validate.xpl" file from the mac_x64 into the win_x64 the latest Xplane 12 beta did also CTD with the IXEG 737 Classic Plus. WOW! Works now! Cheers, Clément 1 Quote Link to comment Share on other sites More sharing options...
Sluijsens Posted November 18 Author Report Share Posted November 18 4 hours ago, clecorouge said: @Sluijsens I found the solution: I renamed the "xa_validate.xpl" that is in win_x64 to "_xa_validate.xpl". I then copy pasted the "xa_validate.xpl" that is in the mac_x64 folder in the xa_validate folder in the plugins folder of the "IXEG 737 Classic Plus" folder and BAM it works: no more CTD! (I also installed the latest Xplane 12 beta though before I copy pasted the "xa_validate.xpl" file from the mac_x64 into the win_x64 the latest Xplane 12 beta did also CTD with the IXEG 737 Classic Plus. WOW! Works now! Cheers, Clément Hi @clecorouge, Thank you for your responses, really appreciate it. I tried both the Windows 8 Compatibility mode and the copy-paste method. When I copy-paste the Mac version of the plugin to the windows folder I manage to get the aircraft loaded. However, the aircraft seems to be unresponsive and I am unable to start up the plane. Are you able to start-up the plane after copying the Mac version? When trying to start-up in Windows 8 the sim also crashes. However, when running as Admin and in Windows 8 compatibility mode I am able to start up the sim and the plane. I still think it is a dirty workaround, but for now I can at least try some things and see how performance is. I hope it will get fixed in the future however. So thanks again for your responses. It gave me a way it does start so now I can try to actually perform a full flight. Cheers! Quote Link to comment Share on other sites More sharing options...
clecorouge Posted November 19 Report Share Posted November 19 20 hours ago, Sluijsens said: Hi @clecorouge, Thank you for your responses, really appreciate it. I tried both the Windows 8 Compatibility mode and the copy-paste method. When I copy-paste the Mac version of the plugin to the windows folder I manage to get the aircraft loaded. However, the aircraft seems to be unresponsive and I am unable to start up the plane. Are you able to start-up the plane after copying the Mac version? When trying to start-up in Windows 8 the sim also crashes. However, when running as Admin and in Windows 8 compatibility mode I am able to start up the sim and the plane. I still think it is a dirty workaround, but for now I can at least try some things and see how performance is. I hope it will get fixed in the future however. So thanks again for your responses. It gave me a way it does start so now I can try to actually perform a full flight. Cheers! Hi @Sluijsens yes you are right I did rejoice a bit too fast, the only way to get it to work is compatibility mode which is kind of a pity because of the massive perf hit. We do know now that the problem comes from the "xa_validate.xpl" file. Cheers, Clément Quote Link to comment Share on other sites More sharing options...
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