Jump to content

[CTD] X-Plane 12 crashes whenever I try to load the IXEG 737


Sluijsens
 Share

Recommended Posts

Whenever I try to start-up X-Plane with the IXEG 737 my sim crashes.

The logs say it is due to the plugin X-A Validation.
I remembered I had to log in again last time I flew (with another aircraft) and just closed the window.

So I tried to start up in the Cessna, log in and switch to the IXEG 737. It crashed again.

Tried to just start up again to see if it might have been changing the aircraft, but it crashed again.

Tried a reboot of my pc.

Tried to re-install the aircraft even though I haven't flown with it because of the crash, but you never know.

Using xOrganizer I disabled all my plugins except Gizmo and tried again. Again the same crash.

 

So it seems that I cannot get rid of the crash, but I have no clue what I can do to resolve this. I couldn't find this problem with anyone else.

I tried ctarting up the Challenger and had no problems with that aircraft.

 

So to summarize:

  1. Installed aircraft (v1.5.1) like any other add-on I install.
  2. Re-booted pc
  3. Re-installed aircraft
  4. (re-)log in using other aircraft
  5. Disabled all plugins except gizmo

I attached a log with all my plugins enabled and 1 with all of them disabled.

 

Log.txt Log - all plugins on.txt

Edited by Sluijsens
Link to comment
Share on other sites

I tried it again while having disabled the ad & tracker blocking. Just in case I also disaled the adlists/blacklists and I have tried changing the used DNS servers (cloudflare, google, opendns and my of ISP).

All of it with the same result. 

I attached the latest log.

I also got the below message (Dutch) at some point.
image.png.96dd82cd3ad0454f6854cfe9fa4704cf.png

This specific message seems to say that something was unable to read something from memory.

I had it yesterday as well, but it is not consistently giving me the alert and most of the times it just CTDs.

Log.txt

Link to comment
Share on other sites

I think at this point you may want to open a ticket with X-Aviation support so Cameron and his team can look at it, I have no idea what to advise you (except for the usual "update drivers, remove all third-party scenery, plugins, aircraft,..."

I would not trust X-Organizer to disable plugins, you need to physically remove them from the X-Plane folder. Also using SimHeaven Scenery is a very heavy load on systems and has caused problems with RAM exhaustion before.

Link to comment
Share on other sites

  • 1 month later...

Hi,

It's been a while and my problem still exists.

Past weekend I reinstalled Windows 11 and hoped that would maybe fix the problem, but it did not. (Granted it was a PC Reset rather than a full reinstall, but still)

It's been 1.5 month now and support just refuses to respond to my tickets.
Support is not responding and I am really at a loss.
I even DM-ed Cameron, but nothing from him either.

Any other way I can get support to respond to my tickets?

Thanks in advance!

Edited by Sluijsens
Added a little extra info
Link to comment
Share on other sites

On 11/13/2023 at 2:30 PM, Sluijsens said:

Hi,

It's been a while and my problem still exists.

Past weekend I reinstalled Windows 11 and hoped that would maybe fix the problem, but it did not. (Granted it was a PC Reset rather than a full reinstall, but still)

It's been 1.5 month now and support just refuses to respond to my tickets.
Support is not responding and I am really at a loss.
I even DM-ed Cameron, but nothing from him either.

Any other way I can get support to respond to my tickets?

Thanks in advance!

Hi @Sluijsens I have kind of the same issue ie a CTD whereas I re-installed Xplane 12 and the latest IXEG 737 version for XP12. I also deactivated MSI Afterburner because I know in some cases it makes some XP products unreliable. Though works very well with all the planes I have including complex planes like the Take Command!: Hot Start Challenger 650. Cheers, C

--=={This application has crashed because of the plugin: X-A Validation}==--

Self explanatory though ;-)

Log.txt

Edited by clecorouge
Link to comment
Share on other sites

On 11/13/2023 at 2:30 PM, Sluijsens said:

Hi,

It's been a while and my problem still exists.

Past weekend I reinstalled Windows 11 and hoped that would maybe fix the problem, but it did not. (Granted it was a PC Reset rather than a full reinstall, but still)

It's been 1.5 month now and support just refuses to respond to my tickets.
Support is not responding and I am really at a loss.
I even DM-ed Cameron, but nothing from him either.

Any other way I can get support to respond to my tickets?

Thanks in advance!

Hi @Sluijsens @Cameron I successfully loaded it with Xplane 12 in Windows 8 compatibility mode. Big hit on perf though! Cheers, Clément

Edited by clecorouge
Link to comment
Share on other sites

On 11/13/2023 at 2:30 PM, Sluijsens said:

Hi,

It's been a while and my problem still exists.

Past weekend I reinstalled Windows 11 and hoped that would maybe fix the problem, but it did not. (Granted it was a PC Reset rather than a full reinstall, but still)

It's been 1.5 month now and support just refuses to respond to my tickets.
Support is not responding and I am really at a loss.
I even DM-ed Cameron, but nothing from him either.

Any other way I can get support to respond to my tickets?

Thanks in advance!

@Sluijsens I found the solution: I renamed the "xa_validate.xpl" that is in win_x64 to "_xa_validate.xpl". I then copy pasted the "xa_validate.xpl" that is in the mac_x64 folder in the xa_validate folder in the plugins folder of the "IXEG 737 Classic Plus" folder and BAM it works: no more CTD! (I also installed the latest Xplane 12 beta though before I copy pasted the "xa_validate.xpl" file from the mac_x64 into the win_x64 the latest Xplane 12 beta did also CTD with the IXEG 737 Classic Plus. WOW! Works now! Cheers, Clément

  • Like 1
Link to comment
Share on other sites

4 hours ago, clecorouge said:

@Sluijsens I found the solution: I renamed the "xa_validate.xpl" that is in win_x64 to "_xa_validate.xpl". I then copy pasted the "xa_validate.xpl" that is in the mac_x64 folder in the xa_validate folder in the plugins folder of the "IXEG 737 Classic Plus" folder and BAM it works: no more CTD! (I also installed the latest Xplane 12 beta though before I copy pasted the "xa_validate.xpl" file from the mac_x64 into the win_x64 the latest Xplane 12 beta did also CTD with the IXEG 737 Classic Plus. WOW! Works now! Cheers, Clément

Hi @clecorouge,

Thank you for your responses, really appreciate it.

I tried both the Windows 8 Compatibility mode and the copy-paste method.

When I copy-paste the Mac version of the plugin to the windows folder I manage to get the aircraft loaded. However, the aircraft seems to be unresponsive and I am unable to start up the plane. Are you able to start-up the plane after copying the Mac version?

When trying to start-up in Windows 8 the sim also crashes. However, when running as Admin and in Windows 8 compatibility mode I am able to start up the sim and the plane. 

 

I still think it is a dirty workaround, but for now I can at least try some things and see how performance is.
I hope it will get fixed in the future however.
So thanks again for your responses. It gave me a way it does start so now I can try to actually perform a full flight.

 

Cheers!

Link to comment
Share on other sites

20 hours ago, Sluijsens said:

Hi @clecorouge,

Thank you for your responses, really appreciate it.

I tried both the Windows 8 Compatibility mode and the copy-paste method.

When I copy-paste the Mac version of the plugin to the windows folder I manage to get the aircraft loaded. However, the aircraft seems to be unresponsive and I am unable to start up the plane. Are you able to start-up the plane after copying the Mac version?

When trying to start-up in Windows 8 the sim also crashes. However, when running as Admin and in Windows 8 compatibility mode I am able to start up the sim and the plane. 

 

I still think it is a dirty workaround, but for now I can at least try some things and see how performance is.
I hope it will get fixed in the future however.
So thanks again for your responses. It gave me a way it does start so now I can try to actually perform a full flight.

 

Cheers!

Hi @Sluijsens yes you are right I did rejoice a bit too fast, the only way to get it to work is compatibility mode which is kind of a pity because of the massive perf hit. We do know now that the problem comes from the "xa_validate.xpl" file. Cheers, Clément

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...