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No activation prompt - Cannot activate the IXEG 737 in Xplane 10 10.51

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I have been unable to active the IXEG 737 as the activation window never appears. I have had this product since 2016 and have never had a problem with activations, never had to freeze a machine or have my machine locked. The activation window simply never appears this time. Before this occurred I had formatted my drive but before it was activating fine.



could I please get some help with this? Attached is my LOG.TXT and a screenshot of what i see when I load the aircraft.  Also I had made a support ticket #NOJ39 on the 6th of July but never received a reply.


Many thanks.



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  • 3 weeks later...

my problem is similar, i don't think it's activation because the pilots don't show up.. i did a formatting on my machine recently and since then the gizmo plugin doesn't appear in the plugins ..I can't interact with anything on the 737, i can't access the side menu either..I've already tried to reinstall the plugin and the aircraft, but with no result

Edited by EmbraerWins
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