JeanMa Posted June 23, 2020 Report Share Posted June 23, 2020 After a long break from flight simming, I've decided to get back into it. I downloaded the above products which I purchased in 2016, however, I am getting an annoying licence issue pop up box when in Xplane 11. (Computer ID locked?) I raised a ticket on 6th June. I had no answer for 10 days, so I sent a chase email on17th June. I've had no reply to neither of my messages. Could this be looked into please? Thank you Quote Link to comment Share on other sites More sharing options...
JeanMa Posted June 25, 2020 Author Report Share Posted June 25, 2020 So any moderators bothering looking into my query? Quote Link to comment Share on other sites More sharing options...
sundog Posted June 25, 2020 Report Share Posted June 25, 2020 1 hour ago, JeanMa said: So any moderators bothering looking into my query? Only X-Aviation can look into the specifics of your case. I'll tag @Cameron in case he missed this. I think this message means you have tried to use the same license on multiple computers, and possibly missed a warning message about permanently de-authenticating one computer to transfer your license to another. Quote Link to comment Share on other sites More sharing options...
JeanMa Posted June 25, 2020 Author Report Share Posted June 25, 2020 Thank you Frank. I've sorted it myself. It's fixed. Thank you very much for your message. Quote Link to comment Share on other sites More sharing options...
mastertoad Posted July 25, 2020 Report Share Posted July 25, 2020 On 6/25/2020 at 5:20 AM, JeanMa said: Thank you Frank. I've sorted it myself. It's fixed. Thank you very much for your message. How did you sort this out I have the same problem I would appreciate any help Quote Link to comment Share on other sites More sharing options...
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