YUPD58 Posted June 12, 2020 Report Share Posted June 12, 2020 Bought the pocket rocket, started the install and when i put my email and password for license have info: Mashine ID locked and need contact Support. Please can you tell me what I need to do, thank you! Link to comment Share on other sites More sharing options...
judeb Posted June 13, 2020 Report Share Posted June 13, 2020 For this to happen, you need to have had typed in the word FREEZE at some point. Did you upgrade a Windows version recently? Link to comment Share on other sites More sharing options...
YUPD58 Posted June 14, 2020 Author Report Share Posted June 14, 2020 19 hours ago, judeb said: For this to happen, you need to have had typed in the word FREEZE at some point. Did you upgrade a Windows version recently? I didn't typed word FREEZE at all and updated Windows like 2 weeks ago with last update! Link to comment Share on other sites More sharing options...
Cameron Posted June 14, 2020 Report Share Posted June 14, 2020 1 hour ago, YUPD58 said: I didn't typed word FREEZE at all and updated Windows like 2 weeks ago with last update! You had to have. Or, someone who you gave access to your account did. Either way, FREEZE typing is the only way for this to happen. Link to comment Share on other sites More sharing options...
YUPD58 Posted June 15, 2020 Author Report Share Posted June 15, 2020 Sorry didn't write word FREEZE and didn't give anyone my account for sure! What I need to do now can you please tell me? Link to comment Share on other sites More sharing options...
Cameron Posted June 15, 2020 Report Share Posted June 15, 2020 Never mind. You already know why it doesn't work. I just went through your support history, where we caught you using software you did not own. That's why your account is locked. No more discussion needed here. Link to comment Share on other sites More sharing options...
Recommended Posts