MD11Flyer Posted October 10, 2016 Report Share Posted October 10, 2016 Hello all, I love the IXEG 737, it is one of my favorite planes and has provided me with a ton of fun. However, I recently got a new hard drive and forgot to uninstall it from the old one before formatting it. When I tried to reactivate it, I received an out of activation error. I went to the XAviation website and sent in a contact form to have them reset it. On Aug 31 I got the email with the ticket I created, but never heard back. I submitted another one on Oct 8 and have not heard back. Of course, this was over the weekend, and likely went unseen because of that, but I have still not heard anything and wanted to see if I could grab someone's attention over here on the forums, as I do not see a phone number to call XAviation. Of course, I will not put any of my order numbers, etc here, but if someone from xAviation could reach out to me I'd really love to get this resolved so I can fly it again. Thanks! Link to comment Share on other sites More sharing options...
poodster Posted October 10, 2016 Report Share Posted October 10, 2016 Have you checked your spam folder Link to comment Share on other sites More sharing options...
MD11Flyer Posted October 10, 2016 Author Report Share Posted October 10, 2016 Affirm, and went through trash and don't see anything I deleted. Still no luck activating it either. Link to comment Share on other sites More sharing options...
Litjan Posted October 10, 2016 Report Share Posted October 10, 2016 Hi, I am not sure if Cameron is fully back up to speed yet after getting hit pretty hard with hurricane Matthew (think he evacuated). There might be a backlog of support requests due to that... Hope to see you up and flying again soon, Jan Link to comment Share on other sites More sharing options...
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