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hi guys please help


djsoftbone
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i bought 737  from ixeg and they gave me only 3 times to download it, and now i have finished 3 downloads now i want to download it again cause i lost my files and when i went there, there were 0 download remain, please can somebody help me, i contacted them 4 days ago and  they have not responded me till now

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4 hours ago, djsoftbone said:

i bought 737  from ixeg and they gave me only 3 times to download it, and now i have finished 3 downloads now i want to download it again cause i lost my files and when i went there, there were 0 download remain, please can somebody help me, i contacted them 4 days ago and  they have not responded me till now

nobody on the community here can help on that.

the procedure for support requires you contact support via mail (you should have received a support ticket # back), responses may take up to 3 business days. If you have sent your mail 4 days ago (friday) it has been passed only 2 days (there was a weekend in the middle).

 

note: do not resend the email or it will make your request to start over.

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