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No update emails for IXEG 737 Classic


DANDO123
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Good afternoon, after purchasing the amazing IXEG 737 Classic from X-Aviation I have not received any emails regarding the 3 updates that have been released bringing the aircraft to version 1.03. (One of my friends who also purchased the plane has received all 3 emails with details of how to update the aircraft). I submitted a ticket on 29 April with details of my problem and other than the confirmation email that I received of the ticket being generated, I have not received any other information or details of what the problem might be via email which makes me think that my email address is a problem. (I remember asking about a similar problem when I purchased Skymaxx Pro V3 and it was supposedly due to the fact that I had deselected to receive emails from x-aviation (which I cant remember doing) and my account was reset to receive emails from x-aviation by one of your staff using live chat). Please can you advise me on how to remedy this problem? 

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