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lilins

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  1. First mail monday 9:22pm Second mail was just an update to the first to give more information - if you had read it through correctly. Third mail Friday 5 AM So more than 72 hours between 1st and 3rd so more than 3 days I read well thanks for pointing out my imbecility again with your condescending tone, i love it. "We will reply as soon as we are able and will endeavor to reply within 3 days, but usually quicker." From my point of view i only sent you initial mail and an update with - i thought - relevent additional information, pleading kindly i think. I have never been aggressive or something else before you tried to make me understand i wa annoying. so you know what your product so good that i am so dumb to understand it, keep it. I'm fed up to have, as a customer who wasn't aggressive, this kind of relation with a customer support. You don't want to help or you just want me to understand i'm too dumb to imagine a DRM block like 10 years ago with no fallback is the normal way today great. That is not how i understood it, because all the other auth systems and drm lock things i used with multiple machine management have the way to remove a machine to re-enroll it after. Take me for a dumb person if you want, try to make me look like an imbecile who couldn't properly use your software? Do i have to talk about the way the mac installer don't work with newer system and how it is needed to mess up with the shell script to make it work? No because i maybe so dumb to read or understand. So if it is to continue insult me please stop i won't bother you anymore, i'll just FREEZE all instance of your software on my machines and juste TRASH it. Have a good day mister. Thanks AH. and please delete my account from this forum. thanks
  2. it has been more than 3 days, if not i wouldn't have complain here. seriously a drm block with no way to fall back or reset i can't understand.
  3. so that mean you tell me in a good manered way i am an uterly imbecile and can't use anymore on this mac your products? great i understand piracy is a thing, but drm are a plague for people who pay the price. if there is no way to roll back i mean
  4. so it's been 4 days i sent mail to the support. no reply :-/
  5. ah. i may have had many instance of same machine and made a mistake by eliminating it :-/ i have it only on 2 computers but they have distinct names, yet, one oh them already had 2 authorization and won't be recognized so i had to authorize it again and remove an old one authorized, but i didn't thought it would blacklist the machine, i thought it more like a remove of auth like itunes authorization on a computer. you can remove but you can add back same machine after removing. my mistake. so i just have to wait for support to answer my mail to them?
  6. Hi, i had a strange thing today, my maxx fx asked me to authorize again on my main mac, and i had an error, that say that this machine is locked and i need to contact support. I sent a mail with all information. I hope it’ll settle, but to follow this i also want to know here if someone already saw this
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