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Everything posted by Litjan

  1. Litjan

    Weight and balance questions

    Hi Shabazza, you are right in that the fuel load does affect the CG. As does the payload. We - for the IXEG - try to simulate what the pilot does...which is regularly not determining how the payload is distributed, pax seated etc. The pilot simply gets a loadsheet which shows him the CG for takeoff (with the fuel being at take-off fuel level) and the CG for the zero-fuel-weight (which would be where the CG is after all fuel is burned). He (double-)checks wether this is "in limit", then enters the takeoff CG into the FMS and sets the trim accordingly. Thats it. So when you fly the IXEG 737, imagine that the "ground handling" guy gives you those figures (as a printed loadsheet). You simply punch in the numbers. I understand what you are saying - if you have a certain CG and NOW change the fuel, the CG should change...but think of it this way: You have an aircraft with at CG of 23% MAC at 100pax and 6.0tons fuel. Now you decide to take on another 2 tons - so now its 8.0. CG should change...but it doesn´t because suddently 20 pax from the back move to the front - voila, CG stays the same - even though fuel changed! What I am saying is that everything influences CG. Ultimately the pilot gets the CG for takeoff - and in our simulation you get to determine the CG yourself. It is not "calculated" by simulating fuel and weight distribution. Just like in X-Plane, you simply set it where you think it is. If you want to, you can use the real load+trim sheet for a 737-300 and figure the CG out for yourself, of course. Cheers, Jan
  2. Oh, sorry - forgot that part: That is not normal - the license will need to be "refreshed" every two weeks. You can set it up to refresh "silently" every time you run the plane, so you don´t have to do anything. Check the right-side popout menu for the "Gatekeeper" settings and play with those until you like the result. We have different options because people want different ways to handle this - some want to only refresh "manually", some want a notification, etc. So you can set that up. We allow to fly for those two weeks without activating - in case you go on vacation and are offline, for example. Cheers, Jan
  3. Hi novato, what you are seeing is correct. Oil quantity can vary wildly, depending on when it was refilled last, its temperature, if the engine has been stopped or running for a while and so on. The pressure is the same, especially when the oil is cold or warm, etc. For takeoff it needs to be in yellow band at idle, and in green with takeoff power applied. Variance between engines is perfectly normal. Cheers, Jan
  4. Litjan

    help with Take Off

    I suggest to watch the tutorial videos I did - I believe this is covered in depth with my constant chatter as a backup to those with weary eyes . Cheers, Jan
  5. Litjan

    Fuel In Centre

    In fact the fuel is getting "sucked" into the engines by the engines fuel pumps through a dedicated set of bypass lines - however, this fuel is getting sucked out of the wingtanks, only. So if you have fuel in the center tank, and BOTH of the center tanks pumps fail, you could be in a difficult situation: The center fuel becomes unusable, and you may be getting into trouble with your trim - using the fuel from the wings only will drive your CG forward, possibly out of limit. So even if your fuel remaining in the wingtanks is high enough to reach a comfortable alternate or even your destination, CG considerations may require you to land much sooner than that. Jan
  6. Litjan

    Togo help

    Also keep in mind that depending on the camera angle the "clickspots" for the TOGA buttons can be hidden by other clickspots. So when you move the levers to get 40% N1, you usually need to move your camera up and front to get a good view of the TOGA clickspot. I absolutely recommend setting a button for it. The TOGA buttons are also needed to succesfully trigger the automatic flight system go-around functions, you don´t want to look down and try to hit the TOGA buttons with the mouse when you are trying to go-around from a low altitude situation. Cheers, Jan
  7. Litjan

    Fuel In Centre

    You have observed the scavenger fuel pump working. Whenever you turn a center fuel pump off, you trigger this scavenge pump. Its a small electrical pump that will run for a short while and attempts to drain all remaining fuel out of the center tank into the left tank (iirc). It is possible to trigger this pump again and again (not recommended) - the last bit of fuel will slosh around the center tank and depending on the attitude the scavenge pump may not get it all... Jan
  8. Updated Feb 2018 Hi everyone. While it seems to be the economically "smart" thing to do to NOT talk about the shortcomings of your product (and then sometimes to just ignore the complaints after you cash in the money), we are trying to run things a bit differently here at IXEG. I would therefore like to share a list of things that will NOT be in version 1.0, and also give a little background of why, and wether we are planning to add it later. I will try to make this list as encompassing as possible, if I forget something, please don´t sue me! I will add/remove from this list as warranted. Aircraft visual 3D model Operating doors (passenger, service, cargo) - omitted due to time constraints, definitely planning to add later Ancilliary vehicles (catering, fuel truck, loading crew) - this is now accomplished by using the XP11 native ground vehicles, the docking locations for those are correctly added in planemaker. Wingflex - not added because its a lot of effort and the real wings don´t flex much. Might be added at a later stage, dependent on user feedback Fully fleshed out galleys and cabin interior. Omitted due to time constraints, definitely planning to add later. For now a basic, low-res placeholder 3D cabin is in place. Cockpit keypad entry mechanism Omitted due to security reasons. Deployable emergency slides.Omitted due to time constraints, planning to add later. Deploying oxygen masks. Omitted due to time constraints, planning to add later. Sound effects/visual model for passengers and their (assumed) behaviour. Too complex a simulation off it´s own, most likely won´t be added for fear of having something repetitive or cheesy. Cabin crew interaction. Omitted due to time constraints. Planning to have basic interaction, for opening doors, for example. Need to get sound-samples first, basic infrastructure in place, though. FMS Pilot entered HOLDS. While we have database-inherent holds (like at the end of a missed approach), we won´t feature the HOLD page where you could enter all sorts of HOLDS. Omitted due to time constraints, definitely planning to add later. RTA feature. Omitted due to time constraints, planning to add later, but low priority. OFFSET feature. Omitted due to time constraints,planning to add later, but low priority. ABEAM points (after shortcutting route, for example). Omitted due to time constraints, definitely planning to add later. You CAN enter stuff in the FIX page, and "find" a PBD point that way (enter a fix, enter a radial and a distance to see the green radial and distance-circle) Entering user created waypoints (point-bearing-distance, for example) and using those in the flight-plan. Omitted due to time constraints, definitely planning to add later. Entering descent wind forecast (normal wind entry on PERF INIT page possible). Display of "RTE DATA" on EHSI/map, i.e. showing ETA and restrictions next to waypoint. You can see that on the LEGS page, for now. Omitted due to time constraints, definitely planning to add later. Automatic entry of performance data (weight, etc.). We might include that for the "ready to fly" scenario, not decided yet. For now it must be entered manually, if FMS performance assistance is desired (not mandatory). Fully working PROGRESS page - we started to code it, but much of the things shown are placeholders. We expect this to be one of the first things we will add soon after release. Full VNAV functionality for descents with speed and/or altitude restrictions. Basic descents work, though. GUI Dedicated flight-planning software. We feel that this is not necessarily within the scope of our add-on. We model the plane like you get it after delivery from Seattle (+ free lifetime fuel!). There are plenty of flight-planning solutions out there, we include a basic "ballpark" fuel calculator. Complex and visually appealing load+trim software. We feel that clicking empty seats to fill them and pulling sliders to load cargo is fun for a few times - but really all you get is a weight and a center of gravity. And you might just as well set those directly in the gui. We have simple sliders and click-buttons for that (or you can use the default X-Plane menus). No way to output any CDU, EADI or EHSI onto an external device like iPad or such. Would like to have that (especially for cockpit builders), though. Exception: it is possible to use AirFMC, available at the Apple App Store. No pop-out 2D displays of flight instruments/CDU/EFIS to make reading or entering stuff easier, no hiding of yoke to not obscure view. We feel that the ergonomics (or lack of) an airliner cockpit is an important part of the experience, so we don´t want to "help" too much. We have "preview pop-ups" of the EHSI when making changes on the EFIS control panel to help you see if you have the right setup. No mousewheel scroll support for turning knobs. We are pretty happy with the click-hold and drag system, but if user demand is strong, we might add mousewheel scroll support later on. Other systems Wxr radar returns can only be displayed on the left EHSI/map. Omitted due to time constraints, definitely planning to add later. Terrain colour display can only be shown on the left EHSI(map. Omitted due to time constraints, definitely planning to add later. Flight attendant panel 1L. Including cabin light switches, ground service switch. Omitted due to time constraints, definitely planning to add later. The ground service switch can be "moved" through a sidebar menu. Operating CB´s. We decided that most CB´s will never be moved in normal operation. We will add moveable CBs with the yellow collar later (to be used in abnormal situations), and possibly some others as well (standby altimeter vibrator!). Automatic startup/shutdown "macros". Won´t add that. This plane is about realistic operation (it´s not hard!). If not desired, just select "ready to fly" or "turnaround-state". IRS using "false" position. It is not possible to deliberately enter a "false" position and have the IRS align to that. The entry will be rejected unless reasonably close to the real position. In the real plane the GPS would also "correct" your wrong entry (if close enough) or warn you. A position far from the old "shutdown" position would be rejected once. A wrong latitude would be detected during the alignment process...It would be a lot of coding effort to maintain a "wrong" position with the corresponding effects (map-shift, etc.) A dedicated way to fly the same plane together in multiplayer. Note that SmartCopilot has made great progress in making our plane flyable with a crew of 2, and while not perfect yet, it is working very well, going by user reports: http://forums.x-pilot.com/forums/topic/9714-smartcopilot-first-attempt/?page=1 We are trying to be as upfront about the shortcomings of our model as possible. I have myself bought many aircraft for flight-simulations boasting great things, only to be disappointed. I want to avoid that for everyone, so if you find a "must have" feature on this list, I encourage you to hold off on purchase until we added your feature in a later patch. I could make a feature list of things we have that would take you hours to read, but instead you can assume that our plane can do everything that the real one does, except for the things noted above. Cheers, Jan
  9. Litjan

    Able to see textures through model

    Hi, this may well be the case - the "draw vortices" was a GL hack that we tried - but while it seemed to work ok with XP10, there are problems with XP11...so we will most likely take the "draw vortices" option away in a future update. Thanks for helping to troubleshoot this, Jan
  10. Litjan

    IXEG 737-300 Bell NOISE

    All log files can be read with a simple text viewer. There are two different log files getting saved in the main IXEG 737 folder ending with .txt and there is a GizmoLog.txt file in the main X-Plane folder. Cheers, Jan
  11. Litjan

    Able to see textures through model

    I think we had a similiar report a while ago...and I don´t quite remember what the solution was . Either an outdated graphic driver version or some third-party plugin changing X-Plane art controls (to change the appearance of the sky, for example...). Anyone remember? For what it´s worth, "normally" this is not the case. Cheers, Jan
  12. Litjan

    IXEG 737-300 Bell NOISE

    I never heard of this problem before - the only "bell" that we have on the 737 is the fire warning bell - if you have random failures on, it could be the case that your engine is burning. A reload of the aircraft should stop that problem, though. If this happens ALL the time, something else is wrong - possibly another plugin interfering? To really see what is going on, we would have to see a video of the flight, so we can see the steps you do, listen to the sound, and hopefully find out that way what is wrong. Thanks, Jan
  13. Litjan

    License / Deauthorise

    Ricardodalton and Robster, While I do not know the specifics of your cases, in theory there should never be the need to "unblock" an activation. If you are trying to get an "unblock" authorized by X-Aviation, chances are that you are asking for something that is not within the scope of use and will therefore get a decline as an answer. You can install the IXEG on three machines. Once you install it on a 4th machine, you will have to pick one of the first three machines that will never be able to run IXEG any more. Some people think they can activate it on a 4th computer (like a laptop they like to take on vacation, or to show a friend) and then when they get home they can activate it again on the machine that they blocked (FREEZE). That is not possible. If you upgrade your computer with new hardware, a new operating system or even a major upgrade to your operating system, simply FREEZE the old computer ID. You will run the IXEG on that (same, new) computer, but to X-Aviation it is like a new computer, and the old one (before the upgrade) is frozen and can not be used anymore. The system is fairly simple and it is stated very clearly - once you type FREEZE to block a machine ID, you will NEVER get to run X-Aviation products on that machine again. No amount of customer request is going to get around that. We clearly do not want "swapping back and forth" of computer ID´s, because that will open the door to friends or relatives "sharing" software (one month I play with the IXEG, next month my brother plays with the IXEG...) Cheers, Jan
  14. Litjan

    IXEG 737 autobrakes

    It is most likely due to inadvertent pressing of the rudder pedals (toe-braking). This is default X-Plane autobrake behaviour, and we have not changed that. The real 737 will also disarm the autobrake, but only if you apply a certain brake pressure over a certain amount of time. X-Plane does not mimick that. Try this: Display the rudder application (using data out option) onto the screen. Your values for left and right brake should be 0.0 if you don´t touch your pedals. If they are not, chances are that your rudder pedals are not calibrated right. Next try to land with autobrake, but keep your feet of the rudder (to avoid any accidental brake application). Does the autobrake still disarm? The last problem could be that you are seeing unwanted "brake-helping-in-turn" application by X-Plane. We have seen some reports of that - you can fix this by changing a value in planemaker, read this post to find out how: Hope this helps, Jan
  15. Litjan

    Pause near top of descent

    We will consider this and I agree that having that option would be nice! Cheers, Jan
  16. Litjan

    New PC

    The DRM will detect that you run gizmo from a new computer. It will prompt you to activate the 737 on that new computer, and if you are already at your maximum number of devices, it will ask you to "FREEZE" (= never use again) one of your devices. Since you are getting a new PC, you can just "freeze" the old one, that you will not be using anymore. Cheers, Jan
  17. Litjan

    need help

    These lights will activate when you pass over the respective marker beacon (white= inner, orange = middle, blue= outer). These markers are becoming very rare in the real world - they are supposed to alert the pilot to a certain phase of the approach, but are now being replaced by DME or RNAV positional indications. In the real cockpit you can test them by pushing the buttons itself - but we have not implemented that. If you want to see them work, you can fly the ILS 04R at KBOS - it still has OM, MM and IM beacons! Jan
  18. Try to output datarefs 25 and 26 to screen (throttle commanded and throttle actual) and see if they react when you move your throttle. Also make sure that your joystick throttle(s) is set to Throttle or Throttle 1 and Throttle 2. I HAVE HAD some quirky behaviour when using a custom joystick profile (instead of the default one), that is also something to rule out. However - grabbing the throttle with the mouse or using F1/F2 should work regardless... Cheers, Jan
  19. Wow, that is really puzzling. Did something happen yesterday that you can put your fingers on? Like a windows update, maybe? Or an update to X-Plane? In flying planes they taught me: When the engine quits, remember what the last thing was that you did (like move the fuel selector, lean the mixture etc.) and rule out that that is the problem... We certainly haven´t changed anything at all (yeah, I know...) over the last weeks, and I am also running the latest beta 11.25b1 and windows version (I also have the Warthog HOTAS throttle) and everything works a-ok on my end... Lets see if someone else has an idea... Cheers, Jan
  20. Litjan

    Ground Services - Menu

    Hi Carl, yes, we will definitely keep this functionality - we discussed if "fueling with engines running" is realistic - and we decided that while it is against the rules to fuel the plane with the right engine running it would definitely be possible from a technical point of view - so we allow it. It is up to the user to decide if he wants to "roleplay" by the book and do it. We don´t allow accessing the "ground services" menu while the plane is in motion - while it is possible to talk with the ground technician while the plane is moving (pushback, tow) in reality, performing any of the actions accessed by the ground services menu (changing Load and Trim, fuel) is not. Cheers, Jan
  21. Hi Josh, can you post your LOG.TXT file (you will find it in your main X-Plane directory) after running the IXEG 737 and then shutting down X-Plane? Maybe that will give us a hint. If all else fails, delete all your preferences https://www.x-plane.com/kb/deleting-preferences/ and see if that helps? Other than that, I am totally out of ideas... :-( Maybe you can find someone really tech, hardware and X-Plane savvy that could take a look? I am sure it is something easy that we are missing, but its very hard to diagnose this sort of thing over the forums. Good luck, Jan
  22. Litjan

    Crashes With World Traffic And Without

    Hi bronco, please try to run without any other plugins installed, and also try to fly in a remote area (like in TXKF Bermuda Intl) - usually this is due to a conflict with other plugins or a memory exhaustion because people run with an excessive load of ortho scenery. This will happen primarily with detailed custom aircraft, as they are more memory intensive than the default aircraft. Also please post your full log file LOG.TXT so we can take a look at what you are loading and where the problem may be. Cheers, Jan
  23. Very strange indeed, especially since it is working with other aircraft! We are not really doing anything "custom" with our throttles - except for when the autothrottle is engaged, at that time control of the thrust levers is taken from the hardware, but that should only come into play if you actually engage the autothrottle in a command mode. I would also try to click the "Reset to Defaults for Saitek Pro..." option shown on the screen, and also do this for the Joystick and Rudders (if you have them) - this is to rule out that you have some other axis set to interfere with throttle control (like reverse thrust or the like). One last thing to try: Disconnect your throttle and joystick and try to use the default keys to move the thrust levers - F1/F2, if I remember correctly. See if that works. I am sure it is something specific to your setup, since this is the first time we have had that problem in 2 years of selling the product - and there are many people using your hardware as well... Cheers, Jan
  24. Hi Josh, I just doublechecked on my installation with 11.25b1 and my Thrustmaster Warthog Throttle - this is the way I have it set up and both thrust levers work independently with this: Doublecheck that no other input device is interfering, especially some plugins like "fly with lua" and such have a history of doing magic - sometimes in an undesired way . Let us know how it goes, we will stay with you until it works! Jan
  25. Litjan

    High engine oil temp?

    We don´t really drive the engine oil temperature, it is default X-Plane. We have overriding this on our list, but so far we are just taking the default X-Plane value (which is obviously a bit high in XP11). Just ignore the high temp for now, it won´t hurt your engine at all. Cheers, Jan