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pboylan3

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  1. When trying to install the Mac versions of SkyMaxx Pro v4.9.0, SkyMaxx Pro v4.9.1 and HotStart TBM 900 v1.1.12 updates, I get a "Bad CPU type in executable" message because installbuilder.sh: line 20 evidently can't be processed for the above reason. That's as far as I can go. I have never had any problems like this before. Wondering if anyone has any ideas on how to fix it before I contact support. I have done a little research and believe possibly (not too sure though) the uninstall code is 32 bit which will not run on a Mac running OS X 10.15 (Catalina). Ok, I figured it out on my own. Evidently the old uninstaller was 32 bit. I deleted it, ran the installer (which didn't attempt to uninstall the previous SkyMaxx Pro) and it is showing up on X-plane 11 as installed. I will update this post if I have other problems with HotStart TBM 900 update. Thanks
  2. Cameron,

    I'm posting two requests I submitted concerning the SAAB 340A. I think the simplest way to let you know what the problem is is by posting the two requests I've submitted. I hope it is clear enough.

     

    I had initiated two requests for help concerning the SAAB 340A. I have not received a response other than the auto responses that gave me the respective Ticket Numbers.

    Here are copies of the two requests with their Ticket Numbers .

    Ticket Number 7PK8I
    Message from: Paul Boylan
    Date Sent: 26 Nov 2016 09:51:29
    Client Number: 426
    Regarding Order id: 11080

    At IP: 24.163.25.11.

    *Enquiry:*
    It's been awhile since I've had this problem but the installer is unable to
    download the manuals or any of the low res liveries. The cause is "file not
    found". I was wondering If I missed an update. I have version 1.2.

    ______________________________________________________________________________________

    The second request was generated because I believed my problem above was due to having missed the latest update to the SAAB 340A and I wanted to submit a download request since downloads were no longer available.

    Ticket Number HBZGT
    Message from: Paul Boylan
    Date Sent: 02 Dec 2016 15:28:49
    Client Number: 426

    At IP: 24.163.25.11.

    *Enquiry:*
    I missed this update. 
    _______________________________________________________________________________________

    I’m thinking there may be a problem with LiveChat.

    I appreciate any help you may provide. All I’m asking for is a download reset so I can get the last update that I missed.

    Thanks,

    Paul Boylan

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