This happens to me too, and I don't have antivirus software (use malewarebytes only on-demand). Reliably the FMC is sluggish and becomes unusable in flight. Since I am new to x-plane, I don't really understand what a gizmo "soft-crash" is, but the sluggish FMC degenerates to being completely non-functional with FPS dropping to nearly zero. As is almost always the case, arrival runways change when the approach is nearing. Changing the runway causes the fmc to become at first sluggish and then stop do to low frames. The flight (usually online) is completely wasted.
Despite all the glowing reviews of this aircraft, the ixeg 733 is unusable without a functional FMC. The broken VNAV, I can work around, but the inability to change STARS or landing runways is, frankly, inexcusable. This was an expensive aircraft, comparable to the price of the premium pmdg aircraft. Currently the fmc is NOWHERE near the functionality of the one in that aircraft and a huge disappointment. What astonishes me, is that in your beta-testing, these fmc issues MUST have surfaced, and yet you released and charged this large and increasingly unreasonable price for a plane that wasn't completely ready for prime time.
For the present I will await your fixes, but I am not optimistic after how many years? I like the look, the feel and in general the overall xplane experience. But for now, PMDG remains the standard of airliner simulation despite the 10-year old platform and the inferior graphics. I am not in the habit of being the beta tester for a supposedly finished product.