eboyken Posted April 17, 2016 Report Share Posted April 17, 2016 Hello. I contacted X-Aviation Support via e-mail on April 6, and I received an automated message that Ticket # TDOC3 was created the same day; however, I have not yet received a response/resolution. I originally purchased the Saab 340A in March of 2014, but I have been absent from simulation for some time. I recently acquired a new machine and have reinstalled X-Plane and am interested in reclaiming my purchase (the download link has long since expired). This relates to Order # 14700. Could I please have my download link reactivated? If this is not the appropriate method of submitting this request, please let me know so that I may resubmit accordingly. I did notice on the X-Aviation website that sending more than one e-mail for a single ticket/request is discouraged, so I thought I would use the forum to check on the status of the request. Thanks, Eric Quote Link to comment Share on other sites More sharing options...
Cameron Posted April 17, 2016 Report Share Posted April 17, 2016 Eric, Thanks for bringing this to our attention, and apologies for the tardiness! I've taken care of this request for you. Quote Link to comment Share on other sites More sharing options...
eboyken Posted April 17, 2016 Author Report Share Posted April 17, 2016 Thank you for the quick help this evening! Much appreciated! Quote Link to comment Share on other sites More sharing options...
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