Arctic Air Cargo Hauler Posted May 30, 2015 Report Share Posted May 30, 2015 Hi,I am not one to usually complain, however 2 days ago I bought the BAE 32 from XAviation, and when I registered I used by accident the wrong email address. WHen I try to login so I can download and use the plane I paid for it says my username/login is wrong. I contacted Cameron numerous times on his site, plus through this site and as yet still haven't gotten any help whatsoever. I even started an online chat and then was dissconnected.I have read on this site that they are helpful etc, but as yet I have not been given any help in being able to use the product I paid for.Does anyone know how I go about getting help and or answers from the people at XAviation? Quote Link to comment Share on other sites More sharing options...
Goran_M Posted May 30, 2015 Report Share Posted May 30, 2015 Please keep in mind, each time you submit a support ticket, you get pushed to the back of the line again. Submit 1 support ticket and you will be seen to. Quote Link to comment Share on other sites More sharing options...
jkieffer1957 Posted June 10, 2015 Report Share Posted June 10, 2015 I don't know if you have resolved this problem yet. But I had a similiar issue with the A340 SAAB. It turned out to be the security protection of Windows IE. I changed over to FirFox Mozilla and turned off my security firewall and virus checker and was able to dowload their products fine. Jim KiefferGreenville NC Quote Link to comment Share on other sites More sharing options...
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