gallwood Posted December 13, 2019 Report Share Posted December 13, 2019 I purchased M20 collection on 1st Dec. 2019 and I am unable to update the licence in X-Plane. I receive the error "Your machine is registered to a different user". I have not been able to obtain any help on this through support . I have tried uninstalling and re-installing but to no avail. If anyone is able to suggest a solution, I would be grateful Quote Link to comment Share on other sites More sharing options...
Coop Posted December 28, 2019 Report Share Posted December 28, 2019 On 12/13/2019 at 1:54 AM, gallwood said: I purchased M20 collection on 1st Dec. 2019 and I am unable to update the licence in X-Plane. I receive the error "Your machine is registered to a different user". I have not been able to obtain any help on this through support . I have tried uninstalling and re-installing but to no avail. If anyone is able to suggest a solution, I would be grateful This appears if you have had your machine logged in on X-Plane to a different X-Aviation user before. Quote Link to comment Share on other sites More sharing options...
jeux Posted March 29, 2020 Report Share Posted March 29, 2020 (edited) Same issue here. What was the solution? (Other X.Aviation Products are working fine: TBM900, IXEG, Saab) Activation worked, but still getting this picture. Changed Motherboard and CPU some weeks ago. Edited March 29, 2020 by jeux Quote Link to comment Share on other sites More sharing options...
jeux Posted March 29, 2020 Report Share Posted March 29, 2020 Problem solved: you have to delete the "xgs Landing Speed Plugin" 1 Quote Link to comment Share on other sites More sharing options...
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