Crash On Exit

EGT · October 30, 2019

0:36:09.641 I/SIM: User confirmed they want to quit
0:36:09.648 D/STM: Transitioning from state state_Normal to state_ShuttingDown
2019-10-30 07:25:15 TBM900[except.c:171]: Caught EXCEPTION_ACCESS_VIOLATION
Backtrace is:
0 00007FF7824A4957 D:\X-Plane 11\X-Plane.exe+0000000000F54957 ()
1 00007FF781F162EE D:\X-Plane 11\X-Plane.exe+00000000009C62EE ()
2 00007FF781F18860 D:\X-Plane 11\X-Plane.exe+00000000009C8860 ()
3 00007FF8A950158A D:\X-Plane 11\Resources\plugins\XPLM_64.dll+000000000001158A ()
4 0000000021DC03B8 D:\X-Plane 11\X-Plane.exe+0000000021DC03B8 ()

This is the first crash I've seen with the TBM. It occurred quitting the sim.

The only add-on I have is X-RAAS.

Goran_M · October 30, 2019

Can you post the whole log file? We need to see everything.

EGT · October 31, 2019

Hi,

Seems it is too late (I've run the sim several times since).

It only crashed once so far. It's generally been solid. I'll reply here again if it happens.

The above was the only thing of interest. Nothing else appeared unusual.

Edited October 31, 2019 by EGT

EGT · October 31, 2019

Found it.

	2019-10-30 06:49:16 TBM900[xplane.c:1160]: This is the TBM900 (v1.1.9) libacfutils-62765a8
2019-10-30 06:49:16 TBM900[xplane.c:1205]: BOOT: glew_init
2019-10-30 06:49:16 TBM900[xplane.c:1219]: BOOT: glutils_sys_init
2019-10-30 06:49:16 TBM900[xplane.c:1221]: BOOT: lr_init
2019-10-30 06:49:16 TBM900[xplane.c:1223]: BOOT: gl_pic_sys_init
2019-10-30 06:49:16 TBM900[xplane.c:1226]: BOOT: acf_mgr_init
2019-10-30 06:49:16 TBM900[xplane.c:1234]: BOOT: updater_init
2019-10-30 06:49:16 TBM900[xplane.c:1237]: Systems plugin load complete
2019-10-30 06:49:16 TBM900[xplane.c:1299]: Systems plugin is enabling
2019-10-30 06:49:16 TBM900[xplane.c:1303]: BOOT: mtcr_glob_init
2019-10-30 06:49:16 TBM900[xplane.c:1310]: BOOT: fontmgr_init
2019-10-30 06:49:16 TBM900[xplane.c:1313]: BOOT: pulldown_init
2019-10-30 06:49:16 TBM900[xplane.c:1315]: BOOT: efis_widget_sys_init
2019-10-30 06:49:16 TBM900[xplane.c:1317]: BOOT: util_init
2019-10-30 06:49:16 TBM900[xplane.c:1321]: BOOT: sys_disp_glob_init
2019-10-30 06:49:16 TBM900[xplane.c:1323]: BOOT: scr_cap_init
2019-10-30 06:49:16 TBM900[xplane.c:1326]: BOOT: fail_init
2019-10-30 06:49:16 TBM900[xplane.c:1328]: BOOT: seats_init
2019-10-30 06:49:16 TBM900[xplane.c:1331]: BOOT: cas_init
2019-10-30 06:49:16 TBM900[xplane.c:1333]: BOOT: airframe_init
2019-10-30 06:49:16 TBM900[xplane.c:1335]: BOOT: doors_init
2019-10-30 06:49:16 TBM900[xplane.c:1337]: BOOT: gse_init
2019-10-30 06:49:16 TBM900[xplane.c:1339]: BOOT: sensors_init
2019-10-30 06:49:16 TBM900[xplane.c:1341]: BOOT: gear_init
2019-10-30 06:49:16 TBM900[xplane.c:1344]: BOOT: elec_init
2019-10-30 06:49:16 TBM900[xplane.c:1347]: BOOT: engine_init
2019-10-30 06:49:16 TBM900[xplane.c:1350]: BOOT: fms_init
2019-10-30 06:49:16 TBM900[navaiddb.c:512]: Error parsing D:\X-Plane 11\\Custom Scenery\Global Airports\Earth nav data\earth_nav.dat: malformed data on line 1053
	2019-10-30 06:49:16 TBM900[navaiddb.c:512]: Error parsing D:\X-Plane 11\\Custom Scenery\Global Airports\Earth nav data\earth_nav.dat: malformed data on line 2005
	2019-10-30 06:49:16 TBM900[navaiddb.c:512]: Error parsing D:\X-Plane 11\\Custom Scenery\Global Airports\Earth nav data\earth_nav.dat: malformed data on line 2016
	2019-10-30 06:49:16 TBM900[navaiddb.c:512]: Error parsing D:\X-Plane 11\\Custom Scenery\Global Airports\Earth nav data\earth_nav.dat: malformed data on line 2048
	2019-10-30 06:49:16 TBM900[navaiddb.c:512]: Error parsing D:\X-Plane 11\\Custom Scenery\Global Airports\Earth nav data\earth_nav.dat: malformed data on line 2098
	2019-10-30 06:49:16 TBM900[navaiddb.c:512]: Error parsing D:\X-Plane 11\\Custom Scenery\Global Airports\Earth nav data\earth_nav.dat: malformed data on line 2866
	2019-10-30 06:49:16 TBM900[navaiddb.c:512]: Error parsing D:\X-Plane 11\\Custom Scenery\Global Airports\Earth nav data\earth_nav.dat: malformed data on line 3334
	2019-10-30 06:49:16 TBM900[navaiddb.c:512]: Error parsing D:\X-Plane 11\\Custom Scenery\Global Airports\Earth nav data\earth_nav.dat: malformed data on line 4625
	2019-10-30 06:49:16 TBM900[navaiddb.c:512]: Error parsing D:\X-Plane 11\\Custom Scenery\Global Airports\Earth nav data\earth_nav.dat: malformed data on line 5574
	2019-10-30 06:49:16 TBM900[navaiddb.c:512]: Error parsing D:\X-Plane 11\\Custom Scenery\Global Airports\Earth nav data\earth_nav.dat: malformed data on line 5585
	2019-10-30 06:49:16 TBM900[navaiddb.c:512]: Error parsing D:\X-Plane 11\\Custom Scenery\Global Airports\Earth nav data\earth_nav.dat: malformed data on line 5616
	2019-10-30 06:49:16 TBM900[navaiddb.c:512]: Error parsing D:\X-Plane 11\\Custom Scenery\Global Airports\Earth nav data\earth_nav.dat: malformed data on line 5667
	2019-10-30 06:49:16 TBM900[navaiddb.c:512]: Error parsing D:\X-Plane 11\\Custom Scenery\Global Airports\Earth nav data\earth_nav.dat: malformed data on line 6435
	2019-10-30 06:49:16 TBM900[xplane.c:1353]: BOOT: fuel_init
2019-10-30 06:49:16 TBM900[xplane.c:1355]: BOOT: ecs_init
2019-10-30 06:49:16 TBM900[xplane.c:1358]: BOOT: ap_init
2019-10-30 06:49:16 TBM900[xplane.c:1360]: BOOT: adc_init
2019-10-30 06:49:16 TBM900[xplane.c:1362]: BOOT: ckpt_anim_init
2019-10-30 06:49:16 TBM900[xplane.c:1364]: BOOT: reg_init
2019-10-30 06:49:16 TBM900[xplane.c:1366]: BOOT: effects_init
2019-10-30 06:49:17 TBM900[xplane.c:1369]: BOOT: ice_init
2019-10-30 06:49:17 TBM900[xplane.c:1373]: BOOT: snd_sys_init
2019-10-30 06:49:17 TBM900[xplane.c:1377]: BOOT: audio_init
2019-10-30 06:49:17 TBM900[xplane.c:1379]: BOOT: efis_utils_init
2019-10-30 06:49:17 TBM900[xplane.c:1383]: BOOT: efis_sys_init
2019-10-30 06:49:17 TBM900[xplane.c:1387]: BOOT: drawer_init
2019-10-30 06:49:17 TBM900[xplane.c:1391]: BOOT: xp_state_init
2019-10-30 06:49:17 TBM900[xplane.c:1393]: BOOT: maint_init
2019-10-30 06:49:17 TBM900[xplane.c:1396]: BOOT: maintlog_init
2019-10-30 06:49:17 TBM900[xplane.c:1398]: BOOT: taws_init
2019-10-30 06:49:17 TBM900[xplane.c:1401]: BOOT: wxr_init
2019-10-30 06:49:17 TBM900[xplane.c:1404]: BOOT: tas_init
2019-10-30 06:49:17 TBM900[xplane.c:1407]: BOOT: adf_dme_init
2019-10-30 06:49:17 TBM900[xplane.c:1410]: BOOT: efis_init
2019-10-30 06:49:17 TBM900[libsvs.c:4857]: libsvs(PFD): utilizing background rendering via share lists
2019-10-30 06:49:17 TBM900[xplane.c:1413]: BOOT: tablet_init
2019-10-30 06:49:17 TBM900[libsvs.c:4857]: libsvs(tablet): utilizing background rendering via share lists
2019-10-30 06:49:17 TBM900[xplane.c:1416]: BOOT: xpdr_init
2019-10-30 06:49:17 TBM900[xplane.c:1418]: BOOT: elt_init
2019-10-30 06:49:17 TBM900[xplane.c:1420]: BOOT: hypoxia_init
2019-10-30 06:49:17 TBM900[xplane.c:1423]: BOOT: notif_init
2019-10-30 06:49:17 TBM900[xplane.c:1426]: BOOT: fctl_init
2019-10-30 06:49:17 TBM900[xplane.c:1428]: BOOT: loadmgr_init
2019-10-30 06:49:17 TBM900[xplane.c:1431]: BOOT: charts_init
2019-10-30 06:49:17 TBM900[xplane.c:1434]: BOOT: chklist_init
2019-10-30 06:49:17 TBM900[xplane.c:1436]: BOOT: flightlog_init
2019-10-30 06:49:17 TBM900[xplane.c:1438]: BOOT: crash_init
2019-10-30 06:49:17 TBM900[xplane.c:1440]: BOOT: mfd_page_ind_init
2019-10-30 06:49:17 TBM900[xplane.c:1442]: BOOT: prp_anim_init
2019-10-30 06:49:17 TBM900[xplane.c:1444]: BOOT: axis_init
2019-10-30 06:49:17 TBM900[xplane.c:1446]: BOOT: hud_init
2019-10-30 06:49:17 TBM900[xplane.c:1450]: BOOT: fail_mgr_init
2019-10-30 06:49:17 TBM900[xplane.c:1453]: BOOT: g1000_popup_init
2019-10-30 06:49:18 TBM900[xplane.c:1456]: BOOT: rand_fail_init
2019-10-30 06:49:18 TBM900[xplane.c:1459]: BOOT: tutorial_init
2019-10-30 06:49:18 TBM900[xplane.c:1462]: BOOT: xplane_fdr_find
2019-10-30 06:49:18 TBM900[xplane.c:1289]: Boot complete
2019-10-30 06:49:18 TBM900[xplane.c:1520]: Systems plugin enable complete
2019-10-30 07:01:10 TBM900[elec.c:1202]: MAIN GEN tripped (20.3A, 28.4V, rpm: 0)
2019-10-30 07:02:39 TBM900[elec.c:1202]: MAIN GEN tripped (0.0A, 27.9V, rpm: 0)
2019-10-30 07:10:39 TBM900[elec.c:1202]: MAIN GEN tripped (11.7A, 28.4V, rpm: 0)
2019-10-30 07:25:15 TBM900[except.c:171]: Caught EXCEPTION_ACCESS_VIOLATION
Backtrace is:
0 00007FF7824A4957 D:\X-Plane 11\X-Plane.exe+0000000000F54957 ()
1 00007FF781F162EE D:\X-Plane 11\X-Plane.exe+00000000009C62EE ()
2 00007FF781F18860 D:\X-Plane 11\X-Plane.exe+00000000009C8860 ()
3 00007FF8A950158A D:\X-Plane 11\Resources\plugins\XPLM_64.dll+000000000001158A ()
4 0000000021DC03B8 D:\X-Plane 11\X-Plane.exe+0000000021DC03B8 ()

Goran_M · October 31, 2019

We need the log.txt file. This is the TBM900_log.txt file.

The log.txt file is also found in the root folder. But please attach it as an attachment to your forum post. Don't copy and paste the text.

EGT · October 31, 2019

That is everything relevant to the crash. There is a log entry for the previous day - irrelevant surely? It's not edited.

Goran_M · October 31, 2019

Understood, but there is information at the start of the log file that we can use to diagnose any problems as well. That's why we ask people to attach the file when making a post.

EGT · November 1, 2019

Please see the attached.

TBM900_Log.txt

Goran_M · November 1, 2019

Please see this post. There is a log.txt file in the root folder. That is the one we need. Not the TBM900_Log.txt file. See the image below. This is part of my root folder that shows both log files. I need the one that I left highlighted in blue.

Edited November 1, 2019 by Goran_M

EGT · November 3, 2019

Log file is useless because I've run XP since the crash, so the data is useless.

Goran_M · November 3, 2019

If it crashes again, please post it immediately after the crash.

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