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Maxx FX issues - no response from X-Aviation


Acey
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Hi All

I purchased Maxx FX for x plane 11 (Windows 7 x 64 bit) on June 13th 2019. I installed it and the plugin shows in x plane. When I click on ‘Configuration’, there are no effects shown under ‘Select an effect’. I first emailed X Aviation 15th June and received a reply asking for X-Plane log and screenshot. I sent these on the 18th June, sent a reminder on the 24th June and another on the 7th July.  To date I have had no more response . 

Has anyone else had this issue with support?  Am I missing something?

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