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swede001

Caught EXCEPTION_ACCESS_VIOLATION

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Did a replay of my last landing, switched view using X-Camera and everything died. Extract from the log (which is attached):

2019-01-01 17:28:52 TBM900[except.c:171]: Caught EXCEPTION_ACCESS_VIOLATION
Backtrace is:
0 00007FF8F94FBCF0 C:\WINDOWS\System32\KERNELBASE.dll+ebcf0 ()
1 00007FF8FC323167 C:\WINDOWS\SYSTEM32\ntdll.dll+a3167 ()
2 00007FF8FC30B5E6 C:\WINDOWS\SYSTEM32\ntdll.dll+8b5e6 ()
3 00007FF8FC31F7DD C:\WINDOWS\SYSTEM32\ntdll.dll+9f7dd ()
4 00007FF8FC28D856 C:\WINDOWS\SYSTEM32\ntdll.dll+d856 ()
5 00007FF8FC31E70E C:\WINDOWS\SYSTEM32\ntdll.dll+9e70e ()
6 0000023FAEDFD6C0 <unknown module>
 

Log.txt

Edited by swede001

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This is a big one.  Something in the TBM or X-Camera caused Windows to go a little crazy.  Can I ask you to submit this log to the Laminar guys and see if they can come up with something.  This is deeper than just the TBM.

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18 hours ago, Goran_M said:

This is a big one.  Something in the TBM or X-Camera caused Windows to go a little crazy.  Can I ask you to submit this log to the Laminar guys and see if they can come up with something.  This is deeper than just the TBM.

I tried to but, not sure if the bug got reported, I pressed Send report on their bug report page several times without any response. Chrome says that their page is not secure. Tried with Edge, no response there either.

Edited by swede001

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Got a response from Laminar:

If the automatic crash reporter comes up, be sure to fill it out and send in. The log indicates it was caused by a plugin. Removing all plugins would be a good first step to see if that fixes it. Custom scenery can often cause issues as well. Otherwise, unless you can find a crash that happens with the exact same steps every time, we can’t investigate further.

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I've just also have a CTD error similar to the one described in this thread:

2019-01-21 22:14:06 TBM900[except.c:171]: Caught EXCEPTION_ACCESS_VIOLATION
Backtrace is:
0 00007FFB8E5D53AC C:\WINDOWS\System32\KERNELBASE.dll+853ac ()
1 00007FFB91BB80CB C:\WINDOWS\SYSTEM32\ntdll.dll+a80cb ()
2 00007FFB91B9FD26 C:\WINDOWS\SYSTEM32\ntdll.dll+8fd26 ()
3 00007FFB91BB467F C:\WINDOWS\SYSTEM32\ntdll.dll+a467f ()
4 00007FFB91B14BEF C:\WINDOWS\SYSTEM32\ntdll.dll+4bef ()
5 00007FFB91BB33EE C:\WINDOWS\SYSTEM32\ntdll.dll+a33ee ()
6 00007FF6B78C67D1 D:\X-Plane 11\X-Plane.exe+5167d1 ()
7 00007FF6B78C93A3 D:\X-Plane 11\X-Plane.exe+5193a3 ()
8 00007FF6B78FCDD0 D:\X-Plane 11\X-Plane.exe+54cdd0 ()
9 00007FF6B78D81BE D:\X-Plane 11\X-Plane.exe+5281be ()
10 00007FF6B78D7A59 D:\X-Plane 11\X-Plane.exe+527a59 ()
11 00007FF6B78AADB3 D:\X-Plane 11\X-Plane.exe+4fadb3 ()
12 00007FF6B748883C D:\X-Plane 11\X-Plane.exe+d883c ()
13 00007FF6B781046A D:\X-Plane 11\X-Plane.exe+46046a ()
14 00007FF6B807C877 D:\X-Plane 11\X-Plane.exe+ccc877 ()
15 00007FF6B748B95C D:\X-Plane 11\X-Plane.exe+db95c ()
16 00007FF6B829BA17 D:\X-Plane 11\X-Plane.exe+eeba17 ()
17 00007FFB8F4E7E94 C:\WINDOWS\System32\KERNEL32.DLL+17e94 ()
18 00007FFB91B7A251 C:\WINDOWS\SYSTEM32\ntdll.dll+6a251 ()

 

Attached you can find my log.txt

Best 

Tomás

Log.txt

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I have this problem and the strange thing is that it does not always happen, the simulator freezes and gives an error of the X-Plane 11 \ Aircraft \ X-Aviation \ TBM-900 \ plugins \ systems \ win_x64 \ systems.xpl.  In some flights everything works normal and the simulator does not freeze, but in other flights this problem occurs.

Sin nombre.png

Log.txt

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6 hours ago, Tompolth said:

Any news about this problem? I've tried several times and the result is the same. 

TBM900_Log.txt

Log.txt

There's a lot going on in there.  From what I can see, your X-Plane installation, including scenery, is spread across at least 2 hard drives/partitions.  For some reason, you got some FMOD sounds being read from 1 drive while X-Plane is being run from a different drive.
We've seen problems with the G1000 trying to read scenery from a separate hard drive/partition.  
But first, going to need you to remove all plugins except Gizmo and then try again.  That's a start.

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There's a lot going on in there.  From what I can see, your X-Plane installation, including scenery, is spread across at least 2 hard drives/partitions.  For some reason, you got some FMOD sounds being read from 1 drive while X-Plane is being run from a different drive.
We've seen problems with the G1000 trying to read scenery from a separate hard drive/partition.  
But first, going to need you to remove all plugins except Gizmo and then try again.  That's a start.
Thanks, Goran. I'll try it. But as far as I know all sceneries and plugins are in the same disk. I'll review that too.

Enviado desde mi ONEPLUS A6003 mediante Tapatalk

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Hi again, 

I've just tried it without any plugin except Gizmo. I've got another CTD error again. 

It is strange the errors related with FMOD that is trying to read from the C: unit. This has to do with something internal to the Xplane simulator or the TBM900 during the runtime because I don't have nothing installed in that unit in a folder called "jenkins". 

In the TBM900_log.txt file I see many errors with different topics.

I don't know if this has something to do with the 11.30 or 11.31 version. Before that it was working very well. 

 

 

 

Log.txt

TBM900_Log.txt

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3 hours ago, Tompolth said:

Hi again, 

I've just tried it without any plugin except Gizmo. I've got another CTD error again. 

It is strange the errors related with FMOD that is trying to read from the C: unit. This has to do with something internal to the Xplane simulator or the TBM900 during the runtime because I don't have nothing installed in that unit in a folder called "jenkins". 

In the TBM900_log.txt file I see many errors with different topics.

I don't know if this has something to do with the 11.30 or 11.31 version. Before that it was working very well. 

 

 

 

Log.txt

TBM900_Log.txt

The main issue here is the TBM does not use FMOD.  It's using a custom sound engine.  So something very weird is going on in your XP install.  @skiselkov I'll leave this one to you.

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I've disabled all plugins except Gizmo and I could make a little flight. However as soon as I tried to click the maintenance log button I suffered another CTD error. I've tried it several times and always I have the same result. 

Edit: Finally I could solved the CTD errors deleting the Preferences folder. However the last error I've reported concerning the maintenance log button still persists. 

TBM900_Log.txt

Log.txt

Edited by Tompolth

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6 hours ago, Tompolth said:

I've disabled all plugins except Gizmo and I could make a little flight. However as soon as I tried to click the maintenance log button I suffered another CTD error. I've tried it several times and always I have the same result. 

Edit: Finally I could solved the CTD errors deleting the Preferences folder. However the last error I've reported concerning the maintenance log button still persists. 

TBM900_Log.txt

Log.txt

Your last log is from 11.30.  11.31 does have a bug in it, and that will need to be fixed by Laminar.  

I'm going to ask a very big one of you now.  Is it possible for you to install a clean version of X-Plane, no scenery, on a separate hard drive, no add ons, and then install the TBM.  And THEN test it again, same circumstances, and then to let me know if you are still getting a CTD using the maintenance button.  This will help eliminate any rogue plug ins or aircraft.

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Your last log is from 11.30.  11.31 does have a bug in it, and that will need to be fixed by Laminar.  
I'm going to ask a very big one of you now.  Is it possible for you to install a clean version of X-Plane, no scenery, on a separate hard drive, no add ons, and then install the TBM.  And THEN test it again, same circumstances, and then to let me know if you are still getting a CTD using the maintenance button.  This will help eliminate any rogue plug ins or aircraft.
Of course. I'll do it this evening

Enviado desde mi ONEPLUS A6003 mediante Tapatalk

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