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Schmutzfink18

Unable to activate license

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Hello,

some month ago i bought sky maxx pro with the real weather connector. It all woked very well but now iam unable to reactivate the license. 

b738_2.thumb.png.d65b56fb958129f066719c9c98cf2969.png

I already changed the password. Not successfull.

I either copied the mail and password from notepad into the licensing field. Not successfull

And if someone want to ask iam connected to the internet. Iam entering the right login data and it just says authenticating as shown in the picture. No error message after ten minutes.

Some help would be nice.

GizmoLog.txt

Log.txt

Edited by Schmutzfink18

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You have a firewall or anti-virus active that might be preventing the licensing system from contacting and receiving a license from our server?

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Oh sometimes the solution is very simple. But still strange because some weeks ago all worked well. And i didnt change the anti virus software in the meantime. Thanks for your help @Cameron Now everything is working well.

Edited by Schmutzfink18

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