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What's going on with Tech Support?


RazTheBlade
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My machine ID got locked up by the Authentication system (likely for too many activations). I have a backup of my XP11 directory that I restore regularly. Each time, because the authentication code updates, I need to re-authenticate and enable my X-Aviation aircraft.

I opened a ticket on this over 2 weeks ago, sent multiple e-mails and absolutely no sound from X-Aviation!

Anyone knows what is going on with Support? I am used to getting answers from Cameron much much quicker!

Thanks!

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The contact page explicitly states not to send multiple emails or it will delay a response.

A machine ID gets locked up only because you selected it to be locked. It also states that the process is a forever selection and intended to be irreversible.

Licensing issues are not to be handled on the forums.

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