install error

[chrisarrow]

Hi there,

I am having trouble updating from 737 Classic 1.0 to 1.1, when I run the installer it is coming up with an error "error creating directory C:/Program Files (x86)/Steam/steamapps/common/X-Plane 10/Resources/plugins/Gizmo64.plugin/64 the application will exit now"

has anyone had this issue and know how to resolve?

thanks

[Morten]

Make sure you have the latest Gizmo version installed?

m

[chrisarrow]

thanks! I thought the installer came with Gizmo.

when I try to install gizmo in the plugins folder or try deleting the old gizmo plugin it is saying I don't have permission, even though I am logged in on administrator account

[mgeiss]

You could also try right-clicking on the installer and select "run as administrator". This can help despite the fact that you are already logged in as an admin.

[Cameron]

2 hours ago, chrisarrow said:

when I try to install gizmo in the plugins folder or try deleting the old gizmo plugin it is saying I don't have permission, even though I am logged in on administrator account

And that's the problem. You have some folder permission issues you need to sort out on your PC.

[chrisarrow]

even if I try right click and run as administrator it still doesn't work

[Ben Russell]

12 minutes ago, chrisarrow said:

even if I try right click and run as administrator it still doesn't work

https://technet.microsoft.com/en-us/library/cc753659(v=ws.11).aspx

"Take ownership" of the gizmo folder that's troubling you and delete it.